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Error Reduction – Stop The Noise: Reduce Errors by Creating a Quieter Hospital Environment

March 1, 2005 ‐ Leslie Proctor

In the typical hospital environment, sounds of beepers, alarms, machines, telephones, and voices are considered “usual and customary” — normal to those who work there and those who watch the television show “ER.”

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MEDDIC-MS: MEDDICS-MS MONITORING MEASURES

March 1, 2005 ‐ Leslie Proctor

Ambulatory care of diabetes (HbA1c and lipid profile rates)…

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MEDDIC-MS: Blood lead toxicity screening. Targeted performance improvement measure

March 1, 2005 ‐ Leslie Proctor

Children in Medicaid are considered to be at risk for exposure to sources of lead poisioning in their living environment.

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MEDDIC-MS: Key Words & Acronyms

March 1, 2005 ‐ Leslie Proctor

AFDC: Aid to Families with Dependent Children…

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MEDDIC-MS: Wisconsin’s New Quality Performance Measure System for Medicaid Managed Care

March 1, 2005 ‐ Leslie Proctor

MEDDIC-MS is an automated, rapid-cycle managed care quality performance measure system for Wisconsin’s Medicaid/BadgerCare HMO program.

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View From the Hill – 2005: Another Key Year to Promote Quality Healthcare

March 1, 2005 ‐ Leslie Proctor

As the new calendar year started, the 109th Congress came roaring into town, and President Bush was inaugurated into office for a second term. Then for the second time ever, the president promoted improving healthcare in his 2005 State of the Union address to the U.S. Congress.

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Proceedings from the Quality Colloquium: Evidence-Based Medicine and Long-Term Care

March 1, 2005 ‐ Leslie Proctor

Pennsylvania, which has the third largest senior population in the United States, is in a unique position to lead in setting the standard of long-term care quality.

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Ethics Toolbox: From Toothless Barking to Problem Solving

March 1, 2005 ‐ Leslie Proctor

While we all purport to value ethics, the real value of ethics is unclear to many. Few perceive ethics as a valuable problem-solving resource. Yet, while ethics is touted as among the most serious and important of issues, it has good bark but little bite.

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Editor’s Notebook: The “Oops Center” and Patient Safety

March 1, 2005 ‐ Leslie Proctor

First, I want to say that the most important learning about patient safety is that systems — not individuals — cause errors and injuries.

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Disease Management: Defining Patient Safety

March 1, 2005 ‐ Leslie Proctor

The Disease Management Association of America (DMAA) is a nonprofit, voluntary membership organization, founded to represent all stakeholders in the disease management (DM) community.

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