Kate Fenner, PhD, RN, is managing director of Compass Clinical Consulting, specializes in organizational optimization, performance improvement, and regulatory compliance. She spoke about how harassment allegations should be handled, preventive measures, and the need to take both seriously.
Healthcare institutions often respond to situations of violence by implementing new policies and rules, and most require some type of de-escalation training for their staff. A less frequently discussed method of reducing episodes of violence in high-stress situations is unconditional positive regard, a concept developed by psychologist Carl Rogers.
The report, titled Mitigating the Risk of Workplace Violence in Health Care Settings, breaks down stressors and risk factors that can trigger disruptive and sometimes violent behavior.
In the ASHP survey, a quarter of Americans said they believe hospital pharmacists (26%) and retail pharmacists (25%) are often burned out. The AJHP study found that pharmacists say burnout is driven by increased workloads, periodic drug shortages, and demands from electronic health records, insurance, and regulatory requirements.
The January publication, titled Quick Safety 47: De-Escalation in Healthcare, acknowledges that violence in healthcare settings is on the rise, so frontline staff need to know de-escalation techniques and solutions to quell potential violence and aggression.
The 54-year-old patient, Jessie Guillory, was attacking another nurse in the hospital’s behavioral health unit this month when 56-year-old nurse Lynne Truxillo intervened. Guillory then allegedly turned to attack Truxillo, causing her to injure her right leg and strike her head on a desk.
The Joint Commission (TJC) released a new report on January 28: Quick Safety 47: De-escalation in Healthcare. This report discusses better training to mitigate such situations. The accreditor writes that as violence against nurses, doctors, and healthcare staff becomes more prevalent, the need for mitigation is greater than ever. Violence and assault are perpetual risks for anyone working in healthcare, particularly nurses and nursing assistants.
According to a 2014 study in the Journal of Emergency Nursing, three in four nurses experienced verbal or physical abuse from patients and visitors. As a result, nurse leaders are grappling with the issue of how to protect staff against workplace violence.
By: Alice Brewer In order to have a successful UVC disinfection program, several steps must be taken to ensure that a hospital maximizes its investment in the infection prevention technology. Among those include a bundled approach to infection prevention, a comprehensive program with buy in from all departments, communication and education as well as monitoring … Continued
Workplace violence is prevalent in the emergency department—78% of emergency physicians have reported being targets of workplace violence in the prior 12 months.