In 2017, a redesigned governance structure rolled out, featuring an inclusive approach, rather than the previous leadership-driven, top-down model, and requiring active engagement of clinical nursing staff in shared decision-making. UVMMC’s new structure was designed to offer nurses more autonomy than ever before.

After wrestling with staffing issues that placed too many nurses on a unit one hour and too few the next, Tower Health took a deep dive into staffing and workforce optimization using predictive algorithms and surfaced with major cost savings, a more efficient staffing plan, and greater nurse job satisfaction.