• Cleveland Clinic Promotes Coaching Culture for Physicians

    Cleveland Clinic has two programs that provide coaching services to physicians. The Center for Excellence in Coaching and Mentoring provides physician peer-based coaching. The Mandel Global Leadership and Learning Institute (GLLI) provides non-physician coaches for physicians.

  • PSQH Connect Sponsored Content
    Three Tips to Empower Teamwork Focused on Infection Prevention

    By Sharon Ward-Fore Surface disinfection is key to containing viral outbreaks. Fundamentally, the concept and importance of surface disinfection hasn’t changed. However, the impact of the SARS-CoV-2 (COVID-19) pandemic on today’s world makes it imperative to change how the healthcare community conducts proper surface cleaning and disinfection. It starts with mindset – because healthcare and … Continued

  • COVID-19 Cost U.S. 9M Years of Life Expectancy

    The COVID-19 pandemic that has claimed more than 660,000 lives in the U.S. has also cut aggregate life expectancy here by more than 9 million years, according to a study published Monday in Annals of Internal Medicine. The study authors said their findings suggest that the mortality burden of COVID-19 is more substantial than previously thought.

  • CMS Warns Hospitals: Remember EMTALA Obligations, Particularly With Pregnant Patients

    CMS issued a Quality, Safety & Oversight Group (QSO) memo Friday September 17 on “Reinforcement of EMTALA Obligations specific to Patients who are Pregnant or are Experiencing Pregnancy Loss.” The memo, QSO-21-22-Hospitals, not only reminded hospitals to “ensure all staff who may come into contact with a patient seeking emergency care are aware of the hospital’s obligation under EMTALA,” but had an express message for clinicians.

  • PSQH: The Podcast Episode 37 – The Digital Front Door of Healthcare

    On episode 37 of PSQH: The Podcast, Greg Miller of Talkdesk talks about hospital contact centers serving as the digital front door for healthcare organizations.