A recent report from KLAS called “Patient Perspectives on Patient Engagement Technology 2022” talks about patient, provider, and vendor alignment on patient engagement technology and which of these technologies are most desirable for the patient. Rising to the top of that list are tools that help patients schedule, register for, or check in to an appointment; refill prescriptions; communicate with a physician’s office before a visit; and find a doctor.
Providers, payers, and pharmaceutical manufacturers consequently must consider and incorporate shared decision-making opportunities and mechanisms when developing therapeutic pathways, differentiated treatment options, and reimbursement strategies.
Organizations are increasingly recognizing the value of encouraging people to live their best and healthiest lives. They’re also mindful of financial incentives that are increasingly tied to patient outcomes and quality of care. And they’re responding to both factors with smart, practical, and impactful solutions that can help patients take an active role in their health.
A new survey polled Americans about crucial advance care planning topics. The survey, which was commissioned by hospice provider VITAS Healthcare, polled 1,000 Americans in March 2022. The polling sample reflects the U.S. population based on gender, age, race and ethnicity, region, and education.
The patient engagement—or patient experience—landscape has changed dramatically over the past few years, in part due to the challenges imposed by the pandemic but also because of the shift to patient-centered healthcare, a philosophy that’s been around for about a decade.
With fewer in-person appointments and more remote care, maintaining quality means finding innovative ways to engage patients. Healthcare organizations are combining data, technology, and engagement strategies to enhance care delivery, from educating patients to work toward their recovery goals to ensuring providers can intervene in real time to stave off complications, readmissions, and other reasons for patient dissatisfaction.
The patient experience integrates the sum of all interactions of patients, families, and care partners with the healthcare workforce, driven by cultures that support a healthcare ecosystem across the care continuum within communities. This experience extends to all health organizations, whether primary care, hospital, private, or public organizations.
Physician Orders for Life-Sustaining Treatment (POLST) forms are available across the country. Compared to living wills and durable power of attorney documents, POLST forms have been associated with significantly higher decreased odds of resuscitation attempts in the field and increased odds of out-of-hospital death for patients with “comfort measures only” directives.
Patient engagement is important to promote safety in healthcare, and patient-centered decision-making is a central means to facilitate this engagement. There are several clinical trials suggesting that engaged patients have a significant mortality reduction.
Through face-to-face interviews and field notes, Caramanzana collected data from 12 millennial nurses with at least two years’ hospital work experience in New York City and Long Island, New York. The nurses had to have been born between 1982 to 2000 and self-identify as a millennial.