Better Quality Through Better Scheduling

A recent report from KLAS called “Patient Perspectives on Patient Engagement Technology 2022” talks about patient, provider, and vendor alignment on patient engagement technology and which of these technologies are most desirable for the patient. Rising to the top of that list are tools that help patients schedule, register for, or check in to an appointment; refill prescriptions; communicate with a physician’s office before a visit; and find a doctor.

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Shared Decision-Making Comes Into Its Own

Providers, payers, and pharmaceutical manufacturers consequently must consider and incorporate shared decision-making opportunities and mechanisms when developing therapeutic pathways, differentiated treatment options, and reimbursement strategies.

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How Engaged Patients Became the New Face of Healthcare

Organizations are increasingly recognizing the value of encouraging people to live their best and healthiest lives. They’re also mindful of financial incentives that are increasingly tied to patient outcomes and quality of care. And they’re responding to both factors with smart, practical, and impactful solutions that can help patients take an active role in their health.  

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Where Technology and Patient Engagement Meet

With fewer in-person appointments and more remote care, maintaining quality means finding innovative ways to engage patients. Healthcare organizations are combining data, technology, and engagement strategies to enhance care delivery, from educating patients to work toward their recovery goals to ensuring providers can intervene in real time to stave off complications, readmissions, and other reasons for patient dissatisfaction.

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The Patient’s Journey Through the Health System

The patient experience integrates the sum of all interactions of patients, families, and care partners with the healthcare workforce, driven by cultures that support a healthcare ecosystem across the care continuum within communities. This experience extends to all health organizations, whether primary care, hospital, private, or public organizations.

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POLST Effective in the Nursing Facility Setting, Study Finds

Physician Orders for Life-Sustaining Treatment (POLST) forms are available across the country. Compared to living wills and durable power of attorney documents, POLST forms have been associated with significantly higher decreased odds of resuscitation attempts in the field and increased odds of out-of-hospital death for patients with “comfort measures only” directives.

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