20 Keys to Better Digital Patient Involvement in Healthcare

Addressing digital requirements and improving the delivery of healthcare requires health organizations to develop a set of tools and contact instruments to accompany the patient on their health and well-being journey. The following 20 keys are essential to meaningful access, understanding, and use of digital health resources, and to promoting active and empowered participation among patients to help them take control of their health decisions.

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New Study Touts Value of In-Person Training for Patient Portal Use

New research conducted at the Ohio State University College of Medicine and published in JAMA Network Open finds that patients who are trained by their healthcare providers in person will have a better grasp on how to use digital tools than those who use videos for their education. This means that healthcare organizations should emphasize and invest in hands-on training if they want to see the full benefits from patient portals.

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Health First Sees Success With Hospital at Home Program

Health First is seeing great success with its Hospital at Home program, launched during the pandemic with a waiver from the Centers for Medicare & Medicaid Services, and officials at the Florida-based integrated delivery network say they’ll be using remote care management strategies long after the COVID-19 crisis ends.

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Better Quality Through Better Scheduling

A recent report from KLAS called “Patient Perspectives on Patient Engagement Technology 2022” talks about patient, provider, and vendor alignment on patient engagement technology and which of these technologies are most desirable for the patient. Rising to the top of that list are tools that help patients schedule, register for, or check in to an appointment; refill prescriptions; communicate with a physician’s office before a visit; and find a doctor.

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Shared Decision-Making Comes Into Its Own

Providers, payers, and pharmaceutical manufacturers consequently must consider and incorporate shared decision-making opportunities and mechanisms when developing therapeutic pathways, differentiated treatment options, and reimbursement strategies.

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How Engaged Patients Became the New Face of Healthcare

Organizations are increasingly recognizing the value of encouraging people to live their best and healthiest lives. They’re also mindful of financial incentives that are increasingly tied to patient outcomes and quality of care. And they’re responding to both factors with smart, practical, and impactful solutions that can help patients take an active role in their health.  

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