While there are a lot of what-ifs about the incident, “we technically don’t know what happened during the encounter,” notes Frank Ruelas, MBA, a patient safety professional and HIPAA consultant who founded HIPAA College in Arizona. “However, there is enough information for us to consider asking questions on how we may have managed this patient if she had presented at our respective ED within our respective hospitals.”
Experts on healthcare safety say nonverbal body language known as “behaviors of concern” can precede actual violence, and if caught early, de-escalation tactics can be used to intervene and keep the situation from becoming violent.
Recent study makes the assertion that illness transmission by healthcare employees represents a grave public health hazard. By John Palmer It’s no secret that that healthcare can be a dirty profession. So why is it that despite the warnings about the dangers of not wearing appropriate protection around hazardous drugs and infectious diseases, workers still … Continued
Compliance with safety sharps continues to decrease, leaving facilities open to safety citations.
Burnout has the potential to threaten patient safety, lower quality of care, and ultimately increase healthcare costs.
It’s a simple enough idea: Surgeons should give patients fewer pills after surgery — the time when many people are first introduced to what can be highly addictive painkillers.
“We are in an environment where underlying violence is considered acceptable. We are expected not only to survive, but turn right around, respond, and treat casualties.”
The Utah case was an example of everything that could go wrong in a law enforcement/healthcare interaction. However, these two groups often have to work closely together. And if a patient comes in who is under arrest, providers need to know the extent and constraints of the law.
Strong communication among healthcare team members has been shown to influence the quality of working relationships and job satisfaction, and clear communication about task division and responsibilities has been linked to reduced workforce turnover, particularly among nursing staff.
Creating a culture of safety first and foremost requires strong leadership, passionate about embedding the strategies, tools and techniques necessary to make it happen.