A majority of the events included verbal abuse and intimidating behavior, and other issues reported were work interference and humiliating and threatening behavior. The events occurred in many areas of care, especially in perioperative care, medical/surgical units, and emergency departments, and were often prompted by procedural errors and complications.
With all the regulatory and reimbursement changes occurring in our industry at an ever-increasing rate, one thing is for certain: Your organization is not unique. When speaking to organizations, I often hear things like, “Well, we don’t have the resources that the university hospital has” from community hospitals and then the university hospitals will … Continued
Five years ago, PSQH spoke with Jeanette Ives Erickson, RN, DNP, FAAN, about a new and exciting innovation in her hospital, Massachusetts General Hospital (MGH) – an initiative that designated 12 Innovation Units, where a philosophy of relationship-based care and 13 evidence-based interventions could be safely tested. This March, we checked in to see how the initiative has fared.
We are in the midst of tremendous change in healthcare, and physician advisors are needed to be the lighthouse guiding our physician colleagues in the turbulent waters. The notion that a physician advisor only needs to know how to determine a proper level of care is well past us at this point, because organizations have realized that physician advisors can, and are, impacting healthcare organizations in many other equally important ways.
Cultivating a culture, communicating, and building a team are the most important leadership skills for facing the demands of an evolving healthcare landscape. So say the nearly 500 executives, clinical leaders, and clinicians who responded to the NEJM Catalyst Insights Council’s recent leadership survey.
The National Patient Safety Foundation along with The Daisy Foundation have announced the winners of the 2016 National Patient Safety Foundation DAISY Awards for Extraordinary Nurses. The award, a derivative of The DAISY Award for Extraordinary Nurses, places special emphasis on patient and workforce safety. Now in its second year, this award is a derivative … Continued
The Academy for Emerging Leaders in Patient Safety (AELPS) (aka Telluride Patient Safety Summer Camp) now offers a three-day immersion program in patient safety and quality education for risk managers, healthcare administrators, and health education faculty. This comprehensive workshop will be held July 27–30 in Napa Valley, California. For 11 years, the AELPS faculty has … Continued
Years ago, at a National League of Nursing meeting, Loretta Nowakowski, former director for Health Education for the Public at Georgetown University School of Nursing in Washington, D.C., proposed that disease could be best understood by looking at hurricanes. She noted that, like a serious illness, hurricanes occurred only when many factors were present within relatively narrow parameters and that an appropriate intervention could alter the severity or course of a disease or hurricane. This discovery was encouraging to Nowakowski—it meant that an intervention, made at any point, could alter the final outcome.
The National Quality Forum (NQF) and The Joint Commission announced the 2015 winners of the John M. Eisenberg Patient Safety and Quality Award, last Friday. The award, named after the former head of the Agency for Healthcare Research and Quality, recognizes those who have made great achievements in the arena of patient safety and quality. … Continued
Innovations in nursing run the gamut from emergence of nurseled protocols to improved communication practices to various technological advances, including telehealth and virtual simulation. “The emergence of nurse-led protocols has been critical to increasing patient safety,” says Milisa Manojlovich, PhD, RN, CCRN, associate professor at the University of Michigan School of Nursing. “Nurses are being … Continued