Study: Bullying Linked to Decline in Patient Safety

A majority of the events included verbal abuse and intimidating behavior, and other issues reported were work interference and humiliating and threatening behavior. The events occurred in many areas of care, especially in perioperative care, medical/surgical units, and emergency departments, and were often prompted by procedural errors and complications.

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Opinion: Uniqueness is Not Unique

  With all the regulatory and reimbursement changes occurring in our industry at an ever-increasing rate, one thing is for certain: Your organization is not unique. When speaking to organizations, I often hear things like, “Well, we don’t have the resources that the university hospital has” from community hospitals and then the university hospitals will … Continued

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Five Years of Nursing Innovation at Massachusetts General Hospital

Five years ago, PSQH spoke with Jeanette Ives Erickson, RN, DNP, FAAN, about a new and exciting innovation in her hospital, Massachusetts General Hospital (MGH) – an initiative that designated 12 Innovation Units, where a philosophy of relationship-based care and 13 evidence-based interventions could be safely tested. This March, we checked in to see how the initiative has fared.

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The Multifaceted Roles of the Physician Advisor and Influence in Health Care Organizations

We are in the midst of tremendous change in healthcare, and physician advisors are needed to be the lighthouse guiding our physician colleagues in the turbulent waters. The notion that a physician advisor only needs to know how to determine a proper level of care is well past us at this point, because organizations have realized that physician advisors can, and are, impacting healthcare organizations in many other equally important ways.

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Culture Building Tops List of Must-Have Leadership Skills

Cultivating a culture, communicating, and building a team are the most important leadership skills for facing the demands of an evolving healthcare landscape. So say the nearly 500 executives, clinical leaders, and clinicians who responded to the NEJM Catalyst Insights Council’s recent leadership survey.

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NPSF Announces DAISY Award 2016 Honorees

The National Patient Safety Foundation along with The Daisy Foundation have announced the winners of the 2016 National Patient Safety Foundation DAISY Awards for Extraordinary Nurses. The award, a derivative of The DAISY Award for Extraordinary Nurses, places special emphasis on patient and workforce safety. Now in its second year, this award is a derivative … Continued

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