By Rhonda Collins, DNP, RN, FAAN, Chief Nursing Officer, Vocera As the chief nursing officer at Vocera, I have the opportunity and privilege to speak with nurses all over the world. While it may sound cliché, the stories I have heard from the frontlines are nothing short of remarkable. Despite fears and fatigue, they are … Continued
Since your website is your primary online ambassador and a core part of your brand identity, if it fails to inspire trust, you will lose customers. Don’t just take my word for this: Seventy-five percent of people judge the credibility of a business based on its website. And people may judge healthcare businesses even more harshly because the potential stakes are so high.
By Rhonda Collins, DNP, RN, FAAN, Chief Nursing Officer, Vocera In light of recent events, and the toll that COVID-19 has taken on healthcare workers, we have never had more reason to honor nurses and other frontline heroes. As part of the worldwide 2020 “Year of the Nurse and Midwife” celebration, the American Nurses Association … Continued
By Rhonda Collins, DNP, RN, FAAN, Chief Nursing Officer, Vocera Each May, I write a CNO Perspective report on a topic that’s top of mind for nurse leaders. Last year, I wrote about reducing cognitive load for nurses and other healthcare professionals. I’ve spent the past year speaking and publishing on this topic, and the … Continued
By Rhonda Collins, DNP, RN, FAAN, Chief Nursing Officer, Vocera Every year around Nurses Week, May 6 to May 12, I write a CNO Perspective Report in which I examine a topic I think is important to nurse leaders. Last year, the report explored cognitive overload and its impact on nurse well-being and patient safety. … Continued
According to the Institute for Diversity and Health Equity’s 2015 benchmarking study, Diversity and Disparities: A Benchmarking Study of U.S. Hospitals in 2015, “minorities comprise only 14% of hospital board members, 11% of executive leadership positions, and 19% of first- and mid-level managers.”
Employees’ health can affect an organization’s bottom line in multiple ways. Prior research shows obesity contributes to higher absenteeism, lower productivity, and higher healthcare expenses for employers.
The changing role of nursing may sound daunting, but nurse leaders don’t have to go it alone. They can rely on their peers to learn best practices in redesigning care delivery. Learning from peers is exactly what took place at the 2018 HealthLeaders CNO Exchange in Charleston, South Carolina, where 35 nursing and patient experience executives gathered in roundtable sessions that addressed transforming patient care and experience.
By: Evan McLaughlin, Minitab The role of quality improvement in healthcare is more critical today than it ever has been. It is a top driver at any clinic or hospital system, regardless of size. It’s a major factor not only when it comes to the performance of a department or institution, but also overall patient … Continued
Experts on healthcare safety say nonverbal body language known as “behaviors of concern” can precede actual violence, and if caught early, de-escalation tactics can be used to intervene and keep the situation from becoming violent.