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Healthcare Leaders Choose Collaboration Over Competing During COVID-19

By Rhonda Collins, DNP, RN, FAAN, Chief Nursing Officer, Vocera As the chief nursing officer at Vocera, I have the opportunity and privilege to speak with nurses all over the world. While it may sound cliché, the stories I have heard from the frontlines are nothing short of remarkable. Despite fears and fatigue, they are … Continued

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Eight Proven Ways to Inspire Trust and Credibility With Your Healthcare Website

Since your website is your primary online ambassador and a core part of your brand identity, if it fails to inspire trust, you will lose customers. Don’t just take my word for this: Seventy-five percent of people judge the credibility of a business based on its website. And people may judge healthcare businesses even more harshly because the potential stakes are so high.

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PSQH Connect Sponsored Content

Nursing: A Heroic Profession of Purpose, Service and Advocacy

By Rhonda Collins, DNP, RN, FAAN, Chief Nursing Officer, Vocera In light of recent events, and the toll that COVID-19 has taken on healthcare workers, we have never had more reason to honor nurses and other frontline heroes. As part of the worldwide 2020 “Year of the Nurse and Midwife” celebration, the American Nurses Association … Continued

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A 3-Point Strategy to Help Strengthen Nurses’ Resiliency

By Rhonda Collins, DNP, RN, FAAN, Chief Nursing Officer, Vocera Each May, I write a CNO Perspective report on a topic that’s top of mind for nurse leaders. Last year, I wrote about reducing cognitive load for nurses and other healthcare professionals. I’ve spent the past year speaking and publishing on this topic, and the … Continued

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Transforming Patient Care: 5 Nurse Leaders Offer Insight

The changing role of nursing may sound daunting, but nurse leaders don’t have to go it alone. They can rely on their peers to learn best practices in redesigning care delivery. Learning from peers is exactly what took place at the 2018 HealthLeaders CNO Exchange in Charleston, South Carolina, where 35 nursing and patient experience executives gathered in roundtable sessions that addressed transforming patient care and experience.

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