How Hospitals are Using Smartphones to Raise HCAHPS Scores
One survey of nurse managers and IT decision-makers found that, within the next four years, 97% of nurses will use mobile devices at the bedside. Most people recognize the importance of fast, efficient communication in improving patient care and safety.
4 Ways to Improve Your Hospital Quality and Safety Rankings
For one hospital in particular, a poor Leapfrog Hospital Safety Grade rating in 2014 became a launching pad for improved quality and safety.
Shorter Hospital Stays Don’t Increase Pediatric Readmissions
For adults, length of stay has become a key metric for hospital readmissions, with concerns about the quality of discharge care such as patients discharged before they are ready to leave the hospital.
Financial Penalties in Hospital Readmissions Linked to Higher Mortality
In an article published in JAMA, researchers at Beth Israel Deaconess Medical Center examined the unintended consequences of the Hospital Readmissions Reduction Program, a component of the Affordable Care Act that began in 2012.
Patient Experience Five Times as Likely as Marketing to Drive Consumer Loyalty
Patient experience is five times more likely to influence brand loyalty than conventional marketing tools such as billboards, or television, print, or radio ads, the report says. More than 1,000 adults were surveyed for the report.
Using Patient Engagement to Reduce Diagnostic Errors
The research features an examination of 184 narratives from patients or family members about diagnostic errors collected in a new database maintained by the Empowered Patient Coalition.
IHI Releases Framework for Board Governance of Health System Quality
The framework and tool are designed to help the approximately 80,000 health system trustees in the U.S. navigate the complex world of overseeing quality.
A Novel Approach to Hospital Efficiency
While recognizing the value of many traditional utilization management processes, including labor productivity, staffing ratios, bed type assignments, throughput initiatives, and supply chain management, the team’s goal was to find new opportunities for improved resource management in bedside care delivery.
Guided Reflection: A Strategy to Reduce Patient Falls and Fall-Related Injuries
Our center, the 206-bed Moffitt Cancer Center in Tampa, was still experiencing falls despite having a comprehensive fall prevention program in place. Prior to implementing the AHRQ (2013) fall prevention toolkit the same year of the toolkit’s release, we recorded 160 patient falls. After our nursing division implemented the toolkit, we recorded 143 patient falls.
Could Legally Mandated Racial Bias Training Reduce Maternal Mortality Rates for Black Women?
A 2016 analysis of data published in Obstetrics & Gynecology showed a dramatic worsening in U.S. maternal mortality rates, increasing from 18.8 per 100,000 live births in 2000 to 23.8 in 2014. The researchers pointed out that this increase of nearly 27% took place in the United States while global rates fell by a third around that same time period. The data becomes even more pronounced when examining maternal mortality rates for black women.