Are Second Victims Getting the Help They Need?

A 2013 review of healthcare professionals as second victims, published in Evaluation & The Health Professions, concluded that nearly half of healthcare providers would fit this label at least once in their career. A 2017 survey of surgeons found that 80% recalled having at least one intraoperative adverse event within the past year of their practice. Those affected reported having experienced a substantial emotional impact on their well-being, including strong feelings of sadness, anxiety, and shame.

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Analytics: Act Like an EIS Officer

The key to making analytics valuable to an organization requires managers to apply surveillance techniques, first proven effective by Epidemic Intelligence Service officers 60 years ago, to their reports.

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Discharge Disaster? Shoeless Patient Abandoned Out In The Cold and Dark

While there are a lot of what-ifs about the incident, “we technically don’t know what happened during the encounter,” notes Frank Ruelas, MBA, a patient safety professional and HIPAA consultant who founded HIPAA College in Arizona. “However, there is enough information for us to consider asking questions on how we may have managed this patient if she had presented at our respective ED within our respective hospitals.”

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