Using feedback from patients, patient advocates, purchasers, public and private payers, clinicians, provider groups, measure developers and implementers, statisticians, and health services researchers, the group looked at how standard measures used in healthcare assessment can be combined in a system to improve health outcomes and drive high-value care.
As a testament to Kettering Health Network’s performance, all of its eligible hospitals have earned A’s from The Leapfrog Group in its rating of how well healthcare facilities protect patients from preventable medical errors, injuries, and infections.
The Personal Health Inventory self-assessment for healthcare workers has been adapted from what clinicians are trained to do with patients who have chronic disease to have the patients focus on their self-care and lifestyle for the management of their chronic illnesses.
On the sound foundation of evidence-based practice, healthcare providers rely on the most current and credible evidence to guide decisions; make diagnostic recommendations based on test results; prescribe effective medications; determine optimal care plans; and apply the best and safest practices for all manner of diseases and illnesses. However, EBP fidelity houses a set of glitches in an otherwise sound approach to qualitative practice.
On episode 9 of PSQH: The Podcast, host Jay Kumar talks to Chris Klomp, CEO of Collective Medical, about care coordination and quality improvement.
Some of the quality measures driving the VBP calculations and determining reimbursement payments are hospital-acquired infection rates, patient experience scores, readmissions, mortality and complication rates, and efficiency. Although CMS’ actions reduced the burden on hospitals by offering a suspension of reporting while lessening the impact of the VBP program, this did not lessen the expectation for hospitals to provide quality care.
On episode 7 of PSQH: The Podcast, host Jay Kumar talks to Rachel Mandel, MD, MHA, about using Lean management principles to improve patient safety and quality.
Individuals often erroneously equate a nation’s economic stability with the quality of its healthcare. However, this is not always true, and definitely not in the case of Canada. The average waiting time for patients in Canadian EDs ranges from three to four hours. More preposterously, this “average” accounts for only a minority of the population. When asked up front, most patients claimed that they’d had to wait for at least five hours before consulting a physician.
Burnout is taking a significant toll in the healthcare sector. It is estimated that a doctor commits suicide every day. Research indicates that nearly half of physicians nationwide are experiencing burnout symptoms. A study published in October 2018 found burnout increases the odds of physician involvement in patient safety incidents, unprofessionalism, and lower patient satisfaction.
Mate has worked at IHI in several roles for a decade, most recently serving as IHI’s chief innovation and education officer. He also has worked at Partners in Health and the World Health Organization. He earned his medical degree at Boston Medical School and trained at Brigham and Women’s Hospital.