As our experience shows, standardizing PIVC insertion practices can help an organization achieve the Triple Aim by improving patient safety and satisfaction, while significantly decreasing hospital costs. More than five years after beginning this journey, we are sharing our experience as a road map for other facilities looking to improve their processes and quality of care for a procedure that impacts nearly every patient in the hospital.
The model presented herein admittedly constitutes a “respectable draft” only, setting out standards that push toward service excellence and focusing on the best interests of customers: the residents who’ve chosen a nursing facility to be their 24/7 care-based home for their remaining time in this world.
Much like the Institute of Medicine’s seminal report, To Err Is Human, which catalyzed healthcare around a systems approach to reducing preventable harm, the NQF report highlights actionable opportunities to scale efforts that have demonstrated the ability to improve quality, value, and safety.
Burnout is one of the top challenges facing clinicians and other healthcare workers nationwide. In a report published last week by The Physicians Foundation, 30% of more than 2,300 physicians surveyed cited feelings of hopelessness or having no purpose due to changes in their practices related to the coronavirus pandemic. Research published in September 2018 indicates that nearly half of physicians across the country are experiencing burnout symptoms.
Using feedback from patients, patient advocates, purchasers, public and private payers, clinicians, provider groups, measure developers and implementers, statisticians, and health services researchers, the group looked at how standard measures used in healthcare assessment can be combined in a system to improve health outcomes and drive high-value care.
As a testament to Kettering Health Network’s performance, all of its eligible hospitals have earned A’s from The Leapfrog Group in its rating of how well healthcare facilities protect patients from preventable medical errors, injuries, and infections.
The Personal Health Inventory self-assessment for healthcare workers has been adapted from what clinicians are trained to do with patients who have chronic disease to have the patients focus on their self-care and lifestyle for the management of their chronic illnesses.
On the sound foundation of evidence-based practice, healthcare providers rely on the most current and credible evidence to guide decisions; make diagnostic recommendations based on test results; prescribe effective medications; determine optimal care plans; and apply the best and safest practices for all manner of diseases and illnesses. However, EBP fidelity houses a set of glitches in an otherwise sound approach to qualitative practice.
On episode 9 of PSQH: The Podcast, host Jay Kumar talks to Chris Klomp, CEO of Collective Medical, about care coordination and quality improvement.
Some of the quality measures driving the VBP calculations and determining reimbursement payments are hospital-acquired infection rates, patient experience scores, readmissions, mortality and complication rates, and efficiency. Although CMS’ actions reduced the burden on hospitals by offering a suspension of reporting while lessening the impact of the VBP program, this did not lessen the expectation for hospitals to provide quality care.