Survey Points to 4 Things Patients Want in a Mobile Healthcare Experience

Sixty-five percent of those who received medical care in the last 12 months used a mobile device when interacting with their healthcare provider, more than three times as many as the 16% who used a laptop and 13% who used a desktop. However, they also made it clear that they would like that mobile experience to be better.

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Reconsidering How We Verify Identities in Healthcare

The size and scale of data breaches worsens each year; December 2023 saw at least two multimillion-record data breaches reported. As new tools like AI grow in prevalence, organizations need to start changing the way they handle data to keep pace with ever-worsening attacks.

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Geisinger’s Plan to Boost Quality and Patient Experience Through Virtual Nursing

Virtual nursing provides new opportunities for nurses to have more flexibility, and for hospitals to use their staff more efficiently. A single nurse can now observe more patients at once, and watch for signs of patient discomfort or distress. Tenured nurses can stay employed longer, without having to worry about working long shifts, and they can support new nurses virtually.

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Will the Change Healthcare Outage Prod Execs to Make Technology Improvements?

As healthcare organizations across the country assess the damage caused by the Change Healthcare outage, executives are not only looking at the financial fallout but also the technological repercussions. In short, what will health systems need to do to make sure this doesn’t happen again—or if it does happen, that they have the resources in place to minimize damage?

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