The Top of Mind for Top Health Systems 2023 report, released this week by CCM, the innovation arm of UPMC, and KLAS Research, represents the thoughts of 61 leaders from 59 healthcare organizations, and marks the second year in a row that patient access is at the top of the to-do list. Some 28% of those surveyed for this year’s report rated it as the problem that has the greatest potential to be improved via digital health–and one that has been greatly impacted by the pandemic.
Your loved one is likely already receiving high-quality medical care for their condition. However, there may be times when you or your loved one desires a second opinion, like Dan. Perhaps your loved one has a condition that, despite treatment, isn’t improving or is getting worse; perhaps they have been diagnosed with a serious or rare health condition or have been told their condition is not treatable; perhaps they are facing treatment that involves significant risks, such as surgery or chemotherapy.
Healthcare organizations and providers have made significant investments toward patient-oriented care in recent years. But with the adoption of many new technologies comes unintended results. While integrating patient engagement capabilities was a high priority for 55% of survey participants, 84% did not think any existing platform could easily achieve this.
With more user-friendly technology that leverages artificial intelligence (AI), caregivers across departments—from emergency care to cardiology to primary care—could use ultrasound to quickly diagnose and treat patients suffering from a plethora of conditions. In fact, they’d be able to use it wherever the point of care happens to be, whether that’s in a hospital, in a clinic, or at a patient’s home.
On episode 66 of PSQH: The Podcast, Gregg Church, president of 4medica, talks about how to prevent duplicate patient records.
For patients with severe symptomatic aortic stenosis, a transcatheter aortic valve replacement (TAVR) procedure is often performed as a minimally invasive alternative to open-heart surgery. This helps shorten a patient’s hospital stay and increases their chances of being discharged home. As TAVR procedures become more common, hospitals are now leveraging cardiac monitoring devices to monitor for significant arrhythmias post-discharge.
The benefits of telehealth are obvious through the lens of the pandemic. Many people still prefer to limit their exposure to others. Getting to an in-person appointment can be tough, especially during work hours. Travel time means additional time away from work or other obligations. A telehealth appointment sidesteps all these concerns.
Today, medical device reps are stretched thin, with facilities in need of them more than they can be physically available. And before the pandemic, physical availability had been a requirement. Reps would travel so they could be in the room during a procedure, and often they covered territories that were hours apart.
Telemedicine can increase provider productivity by enabling healthcare professionals to see more patients in a day. In addition, it can enhance the work experience for providers, affording them greater control over their schedule and allowing them to see patients whom they otherwise would not be able to see.
While many of the headlines during the pandemic have focused on clinical staff burnout, studies have found that nonclinical staff, especially those who deal directly with patients, are falling prey to the same burnout.