Survey: Health Systems See Technology as a Key to Improving Patient Access

The Top of Mind for Top Health Systems 2023 report, released this week by CCM, the innovation arm of UPMC, and KLAS Research, represents the thoughts of 61 leaders from 59 healthcare organizations, and marks the second year in a row that patient access is at the top of the to-do list. Some 28% of those surveyed for this year’s report rated it as the problem that has the greatest potential to be improved via digital health–and one that has been greatly impacted by the pandemic.

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A Virtual Second Opinion Can Save Your Life

Your loved one is likely already receiving high-quality medical care for their condition. However, there may be times when you or your loved one desires a second opinion, like Dan. Perhaps your loved one has a condition that, despite treatment, isn’t improving or is getting worse; perhaps they have been diagnosed with a serious or rare health condition or have been told their condition is not treatable; perhaps they are facing treatment that involves significant risks, such as surgery or chemotherapy.

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Improving Patient Experience and Disparate Tech

Healthcare organizations and providers have made significant investments toward patient-oriented care in recent years. But with the adoption of many new technologies comes unintended results. While integrating patient engagement capabilities was a high priority for 55% of survey participants, 84% did not think any existing platform could easily achieve this.

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Improving Access to Ultrasound at the Point of Care

With more user-friendly technology that leverages artificial intelligence (AI), caregivers across departments—from emergency care to cardiology to primary care—could use ultrasound to quickly diagnose and treat patients suffering from a plethora of conditions. In fact, they’d be able to use it wherever the point of care happens to be, whether that’s in a hospital, in a clinic, or at a patient’s home.

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Monitoring TAVR Patients for Improved Outcomes

For patients with severe symptomatic aortic stenosis, a transcatheter aortic valve replacement (TAVR) procedure is often performed as a minimally invasive alternative to open-heart surgery. This helps shorten a patient’s hospital stay and increases their chances of being discharged home. As TAVR procedures become more common, hospitals are now leveraging cardiac monitoring devices to monitor for significant arrhythmias post-discharge.

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Are Patients Getting the Best Possible Care Through Telemedicine?

Telemedicine can increase provider productivity by enabling healthcare professionals to see more patients in a day. In addition, it can enhance the work experience for providers, affording them greater control over their schedule and allowing them to see patients whom they otherwise would not be able to see.

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