Health system officials have announced that Newton-Wellesley Hospital, Salem Hospital, and Brigham and Women’s Faulkner Hospital will join the Home Hospital program, which was launched by both Massachusetts General Hospital and Brigham and Women’s Hospital in 2016 and consolidated in 2020 when the two hospitals merged.
On episode 87 of PSQH: The Podcast, Hari Prasad, CEO and co-founder of Yosi Health, talks about the evolution of the patient experience.
Hospitals are finding it harder to place patients in home care and nursing homes. Referrals to skilled nursing facilities (SNF) and home health agencies (HHA) have increased 10% and 11%, respectively. At the same time, rejection rates to HHAs have skyrocketed 40%.
In addition to making medical devices more effective, applications that impact patients’ health can now qualify as medical devices. Such software as a medical device (SaMD) is certified within the same standards as physical gadgets to be safe and effective for patients.
The chief experience officer’s role was once defined as one of service excellence, and the executive was responsible for ensuring that the healthcare organization was delivering top-notch service, according to standards established by the health system. But with the rise of patient-centered care, that role has shifted radically around to focus on the delivery of care and services that meet the patient’s expectations.
The new study, which was conducted by the Urban Institute, is based on data collected from parents with children under the age of 19. The data was drawn from the June 2022 Urban Institute Health Reform Monitoring Survey. That survey had a sample size of 9,494 adults.
The results have shown an increase in patient safety as well as improved, more sustainable staff experiences during a time of staffing shortages and retention challenges across the industry.
Since enabling physicians to use the technology, Cooper reports that 85% of patients found their physician more personable and conversational. Clinicians using DAX have seen a 70% reduction in feelings of burnout and fatigue, as well as up to 50% time saved per patient per clinical note.
More than 80% of hospitals recently surveyed by the American Hospital Association are collecting data on social determinants of health (SDOH), many through their EHR platform and health information exchanges. Yet only half of those hospitals are collecting data regularly.
The push to stay on top of the digital health landscape is prompting healthcare organizations to increase their technology investment in the coming year. And they’re very interested in automation and remote patient monitoring solutions.