Improving the Call Center Interaction Experience for Patients
It’s a common thread in modern medicine: patients struggle to get care they need in a timely manner because they can’t reach their physicians. As we look for ways to improve communication between patient and provider, is there room for automation to pave the path between the two?
GenAI and Patient Choice: A New Era of Informed Healthcare
Informed choice, unlike informed consent, considers a given patient’s values and preferences in their care/treatment decisions. By better informing patients of their options leveraging emerging technology, healthcare organizations can begin to trim unnecessary spending and improve healthcare experiences to help achieve the triple aim of healthcare.
Could Seniors and Rural Residents Save Hospital at Home?
At Sanford Health, a Hospital at Home program launched less than two months ago is giving the nation’s largest rural health system key insights into how to improve access to care and support providers and rural communities.
PSQH: The Podcast Episode 120 – Improving Quality with Care Operating Systems
On episode 120 of PSQH: The Podcast, Josh Clark, RN, MHA, Vice President of Quality and Safety Operating Systems at the Institute for Healthcare Improvement, talks about the concept of care operating systems. This interview was recorded at the IHI Forum in Orlando.
The Exec: How to Excel in Physician Engagement
Physicians should have formal pathways to engage with a health system and contribute to decision-making, according to Karson. For example, there are two meetings every week at UMass Memorial Health with the 18 clinical department chairs.
Key Considerations for Integrating AI-Driven Personalized Medicine and Early Detection in Clinical Settings
As clinicians know, identifying people at risk for chronic conditions early and helping patients understand and manage their conditions can promote longevity, reduce healthcare spending, and minimize emergency room visits and extraordinary treatments that can be both painful and costly.
The Exec: How to Promote Innovation in the Hospital Setting
The new CMO of Boca Raton Regional Hospital has extensive experience in promoting innovation in the hospital setting. Innovation in healthcare goes beyond adoption of new technology, according to William Holubek.
How to Manage Parkinson’s Disease Patients in the Hospital Setting
CMOs and their care teams need to take steps to avoid preventable complication risks among Parkinson’s disease patients in the inpatient setting as part of their quality and patient care strategy, the lead author of a recently published journal article says.
A Personal Journey to Improve Patient Care: From Oxygen Therapy to Vision Innovation
By maintaining a focus on patient care, we align the efforts of all constituents—patients, doctors, health systems, and industry—to make a positive impact on the world.
Can the Last Mile Delivery Movement Make Services More Accessible to an Aging Population?
The “last mile delivery” movement in healthcare seeks to bridge the gap between healthcare facilities and their clients by situating medical buildings strategically near residential areas.