Addressing and Extending Psychosocial Care and Support to Patients and HCWs During COVID-19

In the authors’ hospital of practice, patients who required isolation at the hospital had to adhere to strict infection control protocols, and some did not have a readily available caregiver who could room with them. While provisions were made for these patients to receive some of their essential belongings from home such as their gadgets, phones, and toys, many were unable to access them owing to caregiver challenges, giving rise to feelings of isolation and displacement.

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COVID-19 and the Rise of Telemedicine Fraud

When the COVID-19 pandemic began in the U.S., one of the first action items to help the healthcare sector continue to treat patients was the temporary lifting of a variety of federal restrictions against telehealth usage. These changes, announced by Medicare chief Seema Verma, unleashed telehealth from HIPAA regulations that had historically hampered the adoption of telemedicine across state lines.

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The Right Approach for the Right Result

As our experience shows, standardizing PIVC insertion practices can help an organization achieve the Triple Aim by improving patient safety and satisfaction, while significantly decreasing hospital costs. More than five years after beginning this journey, we are sharing our experience as a road map for other facilities looking to improve their processes and quality of care for a procedure that impacts nearly every patient in the hospital.

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Model Standards for Skilled Nursing Homes

The model presented herein admittedly constitutes a “respectable draft” only, setting out standards that push toward service excellence and focusing on the best interests of customers: the residents who’ve chosen a nursing facility to be their 24/7 care-based home for their remaining time in this world.

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Study: Better Controls, Not Testing, Crucial to Worker Safety During Pandemic

Certain areas of the country are experiencing an increase in the number of COVID-19 cases, while other areas, including the Northeast, have been enjoying a lull in their positive case numbers. However, as colder weather sets in and the population is driven inside, the number of cases is expected to rise as indoor face-to-face interactions increase.

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Six Tests for Physician Leadership

The consolidation trend will demand strong leadership from physicians at the helm of these evolving models—as well as physician employees who want to drive their practice toward best practices for navigating future challenges.

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