Q&A: Dealing With Sexual Harassment in Healthcare

Kate Fenner, PhD, RN, is managing director of Compass Clinical Consulting, specializes in organizational optimization, performance improvement, and regulatory compliance. She spoke about how harassment allegations should be handled, preventive measures, and the need to take both seriously.

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Don’t Air Your Dirty Laundry

Pests commonly seek places of warmth, with food, moisture, and shelter—and shared laundry facilities offer each of these draws. Because of this, pest management professionals are taking note and encouraging facility managers and staff to do the same.

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Improving the Patient Experience Starts in the Waiting Room

Waiting rooms can be a major contributor to infections, with patients waiting an average of 20 minutes before seeing a doctor, according to the Medical Group Management Association. In fact, the CDC reports that one in 31 hospital patients has at least one healthcare-associated infection on any given day.

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Use New Delays to Catch Up to More Stringent USP Requirements

Because new USP <800> Hazardous Drugs—Handling in Healthcare Settings refers to the other chapters, it is considered by USP to be “informational only” until the revisions are final. The Joint Commission has said it will continue to survey hospitals to the current USP compounding chapters but will expect hospitals to meet the requirements of local AHJs, as always.

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Q&A: The Difference Between Patient Satisfaction and Quality

Two definitions that are used often in conjunction with a hospital’s merit are patient satisfaction and quality of care. The following is an edited Q&A with Craig Deao, senior leader at Studer Group, on the differences between the two and how they can be used to drive improvement.

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What Can We Do About Medical Device Security?

There is no denying that medical IoT is a huge step for medicine, and many IoT devices are life-saving for patients. But we can’t overlook their obvious weaknesses and associated risks. What can patients, clinicians, and regulatory bodies do to improve the situation?

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