Improving the Call Center Interaction Experience for Patients
It’s a common thread in modern medicine: patients struggle to get care they need in a timely manner because they can’t reach their physicians. As we look for ways to improve communication between patient and provider, is there room for automation to pave the path between the two?
Keeping the Lights On
The challenges of maintaining 24/7 operations during construction, meeting ambitious sustainability goals, and navigating staff and budget constraints can strain even the most resilient systems. Healthcare facilities are turning to phased construction methods, scalable infrastructure design, and holistic planning approaches to meet these challenges.
Improving Care Through Better Interoperability
As healthcare works toward improved patient safety, more secure interoperability, and increased collaboration in an evolving regulatory landscape, there is much on the line to get it right.
GenAI and Patient Choice: A New Era of Informed Healthcare
Informed choice, unlike informed consent, considers a given patient’s values and preferences in their care/treatment decisions. By better informing patients of their options leveraging emerging technology, healthcare organizations can begin to trim unnecessary spending and improve healthcare experiences to help achieve the triple aim of healthcare.
The Future of Pharmacy Cost Containment in 2025
As the industry moves through the first half of 2025, there are three top-of-mind pharmacy trends for professionals to monitor and strategically narrow in on, examining their potential impact on patient safety, total drug spend, and the overall quality of healthcare.
Preventing the Spread of Infection Through Pest Control
Understanding the common pests that affect healthcare facilities, how they enter, and the best strategies and techniques for prevention and mitigation is a critical component of protecting patient safety and wellbeing.
Study Finds Device Improves IV Safety and Injury Prevention
A recent study in a UK hospital found that a proprietary patient safety monitoring system, created by U.S.-based ivWatch, drastically reduced IV injuries, improved patient safety rates, and lowered costs to treat patients.
10 Strategies for Improving Employee Retention in Healthcare
Employee retention is a costly challenge in the healthcare industry, but there are effective strategies employers can apply to reduce turnover.
Implement RTLS in 2025 to Improve the Human Experience in Healthcare
By strategically implementing an advanced Real-Time Location System (RTLS) platform with real-time visibility on staff display boards, healthcare decision-makers can eliminate the manual, non-clinical tasks and enhance capabilities like staff locating for duress, asset management, infant protection, and more.
Sepsis Bundle Helps Improve Patient Outcomes Across Hospital System
To improve how their organization treats and reacts to sepsis, Sentara’s Clinical Performance Review Team developed a systemwide push to implement the Surviving Sepsis Campaign’s intervention bundle.