Consumers as Partners: Finally, Patient Safety Advocates Can Feel Good About Tort Reform

In 2005, Illinois became the first state to adopt an innovative disclosure program known as Sorry Works! Incorporated into a larger medical liability reform bill (Ill. Gen. Ass. Pub. Act 094-0677, 2005). Sorry Works! is a pilot project that supports provider organizations that agree to implement and study the impact of full disclosure of medical errors.

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Care Management: Ensuring Successful Care Management

The healthcare industry is facing a multitude of challenges. An aging population, clinical staff shortages, ongoing medical advancements, increased consumer demand for information, and a growing number of people living with chronic diseases are causing healthcare stakeholders to re-evaluate the way they view healthcare. 

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Breast Health Services: Improving Access and Quality for Breast Health Services

In response to an overwhelming community need, Staten Island University Hospital in New York decided to develop a “breast center” approach to the provision of breast health services. Quality improvement is a core element of the hospital’s mission and is integrated into our planning process, so outcome measures were an integral part of this initiative.

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