Improving Medication Adherence

A host of additional snares have arisen during the past year, but Rose points out that, pandemic or not, patients struggle with three main medication adherence challenges: The patient never takes a prescribed medication at all. This can occur for a number of reasons such as misunderstanding their chronic diagnosis or the need for taking a medication.

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How to Create a Safety Protocol for Emergency Department Psychiatric Patients

Patients with psychiatric illness can spend lengthy periods of time in emergency departments waiting for psychiatric evaluation or transfer to an inpatient psychiatric facility. Earlier research found that the mean length of stay (LOS) for psychiatric patients in emergency departments awaiting an inpatient bed was 16.5 hours and LOS for psychiatric patients in EDs awaiting transfer to another facility was 21.5 hours.

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COVID-wary Patients May Avoid Care

The survey, released Tuesday by Orlando Health Heart & Vascular Institute, also found that 49% of respondents will not reschedule missed in-person medical appointments until COVID-19 concerns are reduced in their area. The same number (49%) fret that their health will suffer because of the appointments.

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How Healthcare Telemarketers Can Effectively Communicate and Maintain Compliance During a Pandemic

Often, a healthcare telemarketer’s biggest challenge is ensuring effective communication in an environment where spam calls are prevalent. Robocallers are thriving on the large number of people working from home. Many impersonate the IRS and health insurance companies in an attempt to collect funds. This leaves patients feeling wary of healthcare telemarketers, and many often refrain from answering the phone entirely, especially when calls reflect no caller identification.

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Achieving Zero Preventable Deaths: One Hospital’s Journey

At CHOC’s Quality Committee meeting in 2015, CHOC deliberately shifted its established goal from “reducing hospital-acquired conditions” to “achieving zero preventable deaths.” This goal became one of three quality domain factors that would determine annual leadership bonuses, thus further encouraging physicians to aggressively pursue it.

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