The risks of cyberattacks on hospitals and other healthcare settings was already high pre-pandemic, as these institutions work with sensitive data, like patient information. But attackers never let an opportunity go to waste, and they’ve already targeted the manufacturing and distribution of COVID-19 vaccines—including a known attack on Pfizer.

For many organizations, this has meant a shift to telehealth. This technology has been available for some time, of course, but was not nearly as widely used as it is today. How can providers make sure they have the know-how to help their patients maintain their care, live healthy lives, and get the medications and treatments they need, all while working with them remotely?

The pandemic has made communication between care teams and families particularly challenging, leading hospitals to seek new ways to reach out to loved ones who often can’t be by a patient’s side—or even in the waiting room—during a surgery. Having a means to communicate securely beyond the hospital walls, whether the receiving family member is waiting in their car outside the facility or at home across the country, is essential for reducing anxiety, increasing understanding, and creating a better healthcare experience.

Physicians have become all too familiar with the inefficiencies of EHRs; they hinder decision-making, decrease productivity, and are a leading cause of physician burnout, according to numerous surveys and studies. Burnout is a recognized threat to patient safety and care quality, and one of the most important reasons that healthcare leaders can no longer accept perpetual delays that are forcing clinicians to continue using inefficient systems.

Digital health requires the effective involvement of health professionals, whether for telemedicine, video conferences, or mobile applications for consultations, screenings, or follow-up. To their credit, when the pandemic hit, hospitals and care units acted immediately in response to this need to maintain collaboration and care for their patients.