The New Healthcare CHRO: From Culture Keeper to Culture Driver

The need for continuous improvement requires embracing what psychologists refer to as a “growth mindset,” which stems from the belief that improvement is attainable through hard work and perseverance and can best be achieved through the development of an engaged, collaborative, and highly committed workforce.

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A Novel Approach to Hospital Efficiency

While recognizing the value of many traditional utilization management processes, including labor productivity, staffing ratios, bed type assignments, throughput initiatives, and supply chain management, the team’s goal was to find new opportunities for improved resource management in bedside care delivery.

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