Report: Scam Messages Pose Risks to Patient Safety
Conducted by Tebra, the study surveyed 1,000 patients and healthcare professionals—including physicians, nurses, and front office staff—to understand the impact of medical phishing scams.
Bridging Hospital and Home: The Critical Role of Social Workers in Care Coordination
When social workers are integrated into care coordination alongside nurses, they help health systems reduce discharge delays, prevent readmissions, and improve flow across the care continuum. These real-world complexities fall directly into the domain of social work.
How a Chief Product Officer Can Address Healthcare’s Technology Gap
Healthcare has long sought to use technology to improve clinical care, starting with the EHR and now embracing the AI movement, but all too often that technology has thrown up a barrier between patients and their care teams.
Study: Telehealth Isn’t Just a Niche Solution
A new study out of the University of Utah, with support from the University of Michigan and the Veterans Affairs Center for Clinical Management Research, finds that nearly half of all telehealth visits across the country for Medicare patients is for something other than a behavioral health concern.
The Exec: How CMOs Can Successfully Promote High Quality Care
The most important factor in promoting high quality is making sure every staff member is focused on that goal, according to the new CMO at Allegheny General Hospital.
Study: Consumer-Facing AI Chatbots Aren’t Ready for Prime Time
The study, conducted by the University of Oxford’s Nuffield Department of Primary Care Health Sciences and the Oxford Internet Institute, finds that consumers using LLMs for medical advice didn’t fare any better on getting the right advice than did a control group accessing “traditional sources of information.”
Improve Transfer Services by First Knowing What You Don’t Know
Partnering health system providers simply make one call to initiate a transfer. From there, trained nurses and transfer specialists coordinate every step by assessing hospital capability and capacity, supporting physician to physician conversation, and arranging transportation.
Taking the Stress Out of Daily Doses: Smarter Medication Management for Seniors
Managing medications can become one of the most challenging parts of aging. Simplifying medication routines supports safety, confidence, and independence while easing the load on caregivers.
Tampa General’s New AI Bot Makes a Connection With Patients
Aimee is an AI tool developed by Hyro and launched last year at TGH to address call center operations. It’s Aimee’s job to answer phone calls that the call center’s human operators can’t get to, and to quickly and efficiently direct the caller to the right resource.
What Does ChatGPT Health Mean for Healthcare?
Here’s what several health industry experts had to say on the subject of OpenAI launching ChatGPT Health.