The High Cost of Overlooking Workplace Safety

Although implementing workplace violence prevention programs can be expensive, recognizing that these changes can be profitable—and maybe even less costly—can help overcome existing mindsets to find a plan that works.

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Risk Management and the Transgender Hospital Admission

These issues challenge healthcare providers and risk managers because not addressing them can result in a distrust of the medical team, a reluctance to disclose critical healthcare concerns out of fear of retaliation or embarrassment, and a greater risk of patient dissatisfaction and litigation.

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“Alexa, What’s Wrong With Me?”

Chatbot uptake is rising rapidly. It is one of the fastest-growing segments in healthcare, with the market expected to be worth more than $314 million by 2023. As chatbots gain broader acceptance, the initial distrust surrounding them has ebbed.

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Communication Determines Patient Safety

Partnerships with the patient start with cooperation and commitment, where the health professional must be close to the patient to act as a true “observer.” Observation allows the clinician to assess the patient’s needs and “essence,” enabling the relationship to grow and promoting favorable health outcomes.

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Q&A: Dealing With Sexual Harassment in Healthcare

Kate Fenner, PhD, RN, is managing director of Compass Clinical Consulting, specializes in organizational optimization, performance improvement, and regulatory compliance. She spoke about how harassment allegations should be handled, preventive measures, and the need to take both seriously.

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Don’t Air Your Dirty Laundry

Pests commonly seek places of warmth, with food, moisture, and shelter—and shared laundry facilities offer each of these draws. Because of this, pest management professionals are taking note and encouraging facility managers and staff to do the same.

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