Clinician Support: Five Years of Lessons Learned

The “second victim” phenomenon is a serious consequence of any healthcare role. As many as half of all healthcare providers will experience the impact of the second victim phenomenon at least once during their careers (Seys et al., 2013).

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Better Patient Education for Improved Engagement and Compliance

Solid patient education strategies are foundational to improved compliance and success with national patient engagement initiatives. Numerous regulatory requirements—Meaningful Use, Value-Based Purchasing, and the Hospital Readmissions Reduction Program—converge to advance the accountable care movement. To succeed in the risk-bearing reimbursement landscape, providers must ensure that patients understand and comply with their care plans.

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Peripheral IVs: Fewer and Better

Our hospitals are busy, high-tech places for healing. Every member of the healthcare team is involved in a critical mission to provide the best possible patient care or support service to help achieve that goal. The healthcare industry is also increasingly regulated and transparent.

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