Editor’s Notebook: Measures That Matter
Access to large amounts of data about care delivery and patient outcomes combined with increased concern for poor quality and high cost have led to the development of what Beth McGlynn, director of Kaiser Permanente’s Center for Effectiveness and Safety Research, recently referred to as the “quality measurement industrial complex.” As the number of measures … Continued
ISMP: Turn Short-Term Fixes Into Long-Term Remedies
Healthcare practitioners are repeatedly challenged by unexpected problems they encounter due to both large and small work-system failures that hinder patient care. The list of failures is varied and quite long, often making it difficult or impossible to execute tasks as designed (Edmondson, 2004).
Note From the Editor
It’s my pleasure to announce the newly redesigned Patient Safety & Quality Healthcare (PSQH) website! With the input of countless folks from the talented BLR Healthcare team, we’ve incorporated elements of both HealthLeaders Media and HCPro websites to create a streamlined, updated, and user-friendly site for our patient safety and quality readers and sponsors. The site has … Continued
Safety for All: Integrated Design for Inpatient Units
By James M. Hunt, AIA, NCARB: and David M. Sine, DrBE, CSP, ARM, CPHRM The concept of integrated healthcare – treating the whole person and all of his or her diagnoses, including mental illness, in one location with one team of clinicians—has gained considerable traction in the literature (U.S. Department of Health & Human … Continued
To Do No Harm, Rethink How to Measure Hand Hygiene
By Paul Alper, BA Primum non nocere is a Latin phrase that means, “First, do no harm.” It is a precept taught to healthcare students around the world and paraphrased in the Hippocratic Oath. Unfortunately, a vast amount of avoidable harm still takes place in healthcare settings worldwide. The good news is that a new … Continued
Community Circles: Transforming Care in Downeast Maine
By Holly Gartmayer-DeYoung, BSN, MBA Each morning, Eastport, Maine, is the first city in the United States to see the sunrise. Among the contiguous United States, Eastport has the deepest natural harbor (Fallows, 2014), one that buzzed with industry and prosperity during the 19th century and well into the 20th. The city’s fortunes have largely … Continued
Drug Diversion: Partially Filled Vials and Syringes in Sharps Containers Are Key Source of Problems
Partially Filled Vials and Syringes in Sharps Containers Are Key Sources of Problems By the Institute for Safe Medication Practices A 36-year-old hospital care aide (nursing assistant) who had been diverting discarded drugs died after self-administering what she likely thought might be an opioid but was actually a neuromuscular blocking agent (Fayerman, 2016a-c). The aide … Continued
Transforming the Continuum of Care With Technology
By Sally Graver Judy Murphy, RN, FACMI, FHIMSS, FAAN, has been a leader in health information technology (IT) for more than 25 years. She is currently chief nursing officer (CNO) for IBM Global Healthcare. Prior to joining IBM, Murphy served as CNO and deputy national coordinator for programs and policy at the Office of the … Continued
What Clinical Decision Support Can Offer
By Nancy Zimmerman, RN, BSN Advanced clinical decision support (CDS) systems are playing an increasingly important role in promoting quality and safety in patient care, especially in diagnostic assistance. While arriving at a correct diagnosis will always be a mixture of art and science, with physicians ultimately responsible for all clinical decisions, CDS systems support … Continued
Health IT & Quality: Why Things Matter
By Barry P. Chaiken, MD, MPH Compared to automobiles made just a few years ago, new ones provide an amazing driving experience. Expanding beyond the CD changer and iPod® dongle, automobiles now integrate our smartphones and use voice recognition technology, allowing drivers to keep their hands on the steering wheel. In addition to this … Continued