Patients Are Stuck Waiting: Can Voice AI Pick Up the Phone?
Advances in AI and automation, such as virtual agents and self-scheduling capabilities, are already improving call center operations while giving patients more control over their healthcare—which is exactly where they want to be.
Improving Diversion Reporting Through Shared Best Practices
Through the nonprofit Healthcare Diversion Network’s website HealthcareDiversion.org, 684 diversion incidents have been reported across all 50 states, and while most incidents happen in hospitals, pharmacies have also seen an influx.
Engineering Missions: Healing the World Through Healthcare Facility Design
This article explores how engineers are changing our hurting world through their contributions to healthcare facilities design in developing countries, highlighting the technical ingenuity and cultural sensitivity required to make a lasting impact.
Smarter Indoor Air Quality is Redefining the Healthcare Environment
Tools now exist that can track and manage IAQ automatically instead of manually. New affordable sensors and AI-powered platforms can continuously monitor environmental data and adjust airflow based on real-time conditions.
Cybersecurity Concerns for Remote Cardiac Monitoring Devices
Cyberattacks on healthcare systems do more than expose data. A 2023 survey found that over 20% of health institutions reported higher patient mortality rates after an incident.
Survey: 57% of Clinicians Say GenAI Threatens Judgment, Not Jobs
There’s a great need for governance around generative AI right now, but most organizations don’t have that, Bonis says. This also plays into the need for adequate training and education.
ABQAURP News June 2025
Here’s the June 2025 issue of ABQAURP News.
Understanding Patient Behavior to Improve Care and Experience
A recent survey of 70 national and regional health plan leaders looks at the impact that advanced health plan member personalization can have on creating a more sustainable healthcare ecosystem to improve outcomes.
The Evolving Role of Nasal Lavage
The widespread use of nasal swabs during COVID-19 was born out of urgency and necessity. Existing supply chains, manufacturing capacity, and training protocols allowed healthcare systems to quickly deploy swab-based specimen collection worldwide.
Digital Lean Six Sigma: Transforming Clinical Education for Better Quality, Lower Cost
This digital Lean Six Sigma playbook outlines a strategic approach to reimagining clinical education and delivering measurable benefits for patients, clinicians, and the C-suite—ensuring clinical excellence, operational efficiency, and financial performance align for sustained impact.