Study: Consumer-Facing AI Chatbots Aren’t Ready for Prime Time
The study, conducted by the University of Oxford’s Nuffield Department of Primary Care Health Sciences and the Oxford Internet Institute, finds that consumers using LLMs for medical advice didn’t fare any better on getting the right advice than did a control group accessing “traditional sources of information.”
How to Prepare for Late-Season Flu Surges at Health Systems and Hospitals
On Feb. 6, the Centers for Disease Control and Prevention (CDC) reported that flu activity was “elevated” across the country. The CDC estimates that since the current flu season began in October 2025 there have been at least 22,000,000 illnesses, 280,000 hospitalizations, and 12,000 deaths.
RWJBarnabas Health Maintains Momentum of Emergency Department Efficiency Initiative
Emergency rooms are indispensable patient front doors for health systems and hospitals, and efficiency improves patient and staff experience. RWJBarnabas Health saw a need to improve ED efficiency after the coronavirus pandemic and started by implementing new processes at Cooperman Barnabas Medical Center.
Update: How to Prepare for ICE Agents in Hospitals
In the wake of the killing of Alex Pretti, a 37-year-old ICU nurse who worked at the Minneapolis VA Health Care System, it’s time for CNOs to take another look at their hospital policies regarding what to do when Immigration and Customs Enforcement and Customs and Border Patrol agents interact with their staff.
How to Promote Patient Safety in the Outpatient Setting
The primary patient safety risks in the outpatient setting include data overload, medication interactions, and communication breakdowns with patients, according to the assistant CMO of a federally qualified health center in Indiana.
VA Announces Nearly $5B to Improve Healthcare Facilities
The U.S. Department of Veterans Affairs announced it will spend $4.8 billion in fiscal year 2026 to modernize, repair, and improve healthcare facilities as part of the Veterans Health Administration’s Non-Recurring Maintenance program.
Nursing Unions Are a Symptom. Here’s the Problem.
As patient acuity worsens and workplace violence incidents increase, so must the solutions for safe staffing, which in turn is made more difficult by nursing shortages. Issues in healthcare are cyclical, and there is no perfect place to begin.
The Exec: How a CMO Can Succeed in Conflict Management
Chirag Choudhary, vice president and CMO of Cleveland Clinic Martin Health, says the core issues of conflicts at healthcare organizations generally include resources, workflow changes, and perceived inequities in the way things are working.
Can Clinicians Be ‘Nudged’ to Take Better Notes?
Intermountain Health is hoping that technology can help ease that cumbersome task for care teams and improve efficiency in a new partnership with Solventum, whose CDI platform is now integrated with the EHR. In the process, they might also help clinicians become better caregivers.
Survey Highlights Disturbing Use of ‘Shadow AI’
Some 41% of clinicians and administrators taking part in a Wolters Kluwer survey say they are aware of colleagues who are using AI tools that haven’t been approved by the health system or hospital. And 17% say they’ve done it themselves.