Press Ganey Launches Zero Harm 24/7 Initiative
Participating health systems will work to address the top 10 barriers to optimizing safety in healthcare by driving system change and elevating patient safety to the highest levels of strategic planning, resource allocation, and performance oversight.
Inpatient RPM Comes Into Focus at UT Health San Antonio
UT Health San Antonio, which partnered with digital health company Nesa on the RPM platform, mapped out all the workflows in advance and visited other health systems to gain a better understanding of what it would take to equip every patient room in the new hospital with the right technology.
Tug of War: Solutions and Setbacks to the Rural Healthcare Dilemma
CNOs in both rural and urban health systems need to strategize ways to get quality care to rural patient populations, and advocate for more investment in rural healthcare when opportunities such as the Rural Healthcare Transformation (RHT) Program arise.
The Exec: How CMOs Can Successfully Promote High Quality Care
The most important factor in promoting high quality is making sure every staff member is focused on that goal, according to the new CMO at Allegheny General Hospital.
Study: Consumer-Facing AI Chatbots Aren’t Ready for Prime Time
The study, conducted by the University of Oxford’s Nuffield Department of Primary Care Health Sciences and the Oxford Internet Institute, finds that consumers using LLMs for medical advice didn’t fare any better on getting the right advice than did a control group accessing “traditional sources of information.”
How to Prepare for Late-Season Flu Surges at Health Systems and Hospitals
On Feb. 6, the Centers for Disease Control and Prevention (CDC) reported that flu activity was “elevated” across the country. The CDC estimates that since the current flu season began in October 2025 there have been at least 22,000,000 illnesses, 280,000 hospitalizations, and 12,000 deaths.
RWJBarnabas Health Maintains Momentum of Emergency Department Efficiency Initiative
Emergency rooms are indispensable patient front doors for health systems and hospitals, and efficiency improves patient and staff experience. RWJBarnabas Health saw a need to improve ED efficiency after the coronavirus pandemic and started by implementing new processes at Cooperman Barnabas Medical Center.
Update: How to Prepare for ICE Agents in Hospitals
In the wake of the killing of Alex Pretti, a 37-year-old ICU nurse who worked at the Minneapolis VA Health Care System, it’s time for CNOs to take another look at their hospital policies regarding what to do when Immigration and Customs Enforcement and Customs and Border Patrol agents interact with their staff.
How to Promote Patient Safety in the Outpatient Setting
The primary patient safety risks in the outpatient setting include data overload, medication interactions, and communication breakdowns with patients, according to the assistant CMO of a federally qualified health center in Indiana.
VA Announces Nearly $5B to Improve Healthcare Facilities
The U.S. Department of Veterans Affairs announced it will spend $4.8 billion in fiscal year 2026 to modernize, repair, and improve healthcare facilities as part of the Veterans Health Administration’s Non-Recurring Maintenance program.