High Reliability Healthcare: Applying CRM to High-Performing Teams, Part 2
By Steve Kreiser, CDR, USN Ret., MBA, MSM
The success of any team – whether in sports, business, or healthcare – starts and ends with its leader. Some leaders are collaborative by nature and some are not. Those leaders with a dictatorial style that inhibits the flow of information will have a difficult time making crew resource management (CRM) work in their team settings.
High Reliability Healthcare: Applying CRM to High-Performing Teams
By Steve Kreiser, CDR, USN Ret., MBA, MSM
In 2006, Lauren Wargo, a 19-year-old from Shaker Heights, Ohio, went to an outpatient surgical center where a plastic surgeon was going to remove a mole from her eyebrow. The oxygen used during her surgery and an electrical device used to seal blood vessels combined to create a flash flame that left her face, neck, and ear badly burned. Four years later, the 23-year-old still has to wear make-up to cover the scars on her face and is unable to completely close one eyelid.
Johns Hopkins Collaborates with Lockheed Martin to Build Next-Generation ICU
The Armstrong Institute for Patient Safety and Quality of Johns Hopkins Medicine is collaborating with the Lockheed Martin Corporation to create a safer and more efficient hospital intensive care unit (ICU) model. The two organizations will work to streamline complex and fragmented clinical systems and processes to reduce medical errors and improve the quality of care for critically ill patients.
Three Receive ‘Safe Transitions’ Innovation Challenge Awards
The Office of the National Coordinator for Health IT (ONC), in conjunction with the Partnership for Patients – an initiative of the Department of Health & Human Services – and with the support of Health 2.0, have announced the winners of the “Ensuring Safe Transitions from Hospital to Home” innovation challenge. Three teams were named winners: Axial Exchange,iBlueButton, and VoIDSPAN.
Joint Commission Issues Alert on Healthcare Worker Fatigue
The Joint Commission (TJC) has released Sentinel Event Alert 48, “Health Care Worker Fatigue and Patient Safety.” Acknowledging that “many factors contribute to fatigue, including but not limited to insufficient staffing and excessive workloads,” TJC states that “the purpose of this Sentinel Event Alert is to address the effects and risks of an extended work day and of cumulative days of extended work hours.”
Training Solutions for Healthcare Organizations Applying to the Department of Health and Human Services’ Health Care Innovation Challenge
Denver—Medical Simulation Corporation (MSC) offers guideline-based simulation training solutions for health care organizations seeking funding through the Health Care Innovation Challenge.
Cautious Patient Foundation Launches Program to Help Patients Remember Medical Instructions and Improve Outcomes
Houston—The Cautious Patient Foundation announced a new national program designed to help patients remember their doctors’ medical instructions. Known as “Your Doctor’s Advice” (YDA), the program provides an easy-to-use, high-tech solution to a major contributing factor in patient noncompliance and poor medical outcomes.
Cardinal Health Launches Innovative Barcode Administration to Help Hospitals Bridge Medication Safety Gaps
New Orleans— At the 46th Annual Midyear Clinical Meeting and Exhibition for the American Society of Health-System Pharmacists (ASHP), Cardinal Health launched BarCode360, a solution that supports hospitals’ medication safety initiatives by making it easier, more timely and cost efficient to order medications and ensure more unit-dose medications can be scanned at the patient bedside.
EScreenz™ Improves Communication and Enhances Patient Safety
Rochester, New York—EScreenz™ is a new internal communication solution that transforms screensaver technology into an effective communication medium. Originally developed for hospitals, EScreenz broadcasts multiple slide show messages on desktops, laptops – even big screens – throughout a facility across various locations. Intranet, Internet and SharePoint sites are enhanced because users can click on the screensaver to directly access any web page or document online.
Clinical Decision Support Tools’ Impact on Healthcare Still Expanding
New Orleans—With new EMR infrastructure under their heels and tightening budgets under their belts, providers are looking to new clinical decision support (CDS) tools to give better—not more—healthcare. But do CDS tools deliver? For the new KLAS report, Clinical Decision Support 2011: Understanding the Impact, KLAS interviewed 344 providers to rate their CDS tools’ performance and better understand the influence of these new CDS tools on patient care.