How a Remote Nurse-First Triage Model Reduces Benefits Spend for Employers

For two large employers, one type of nurse advice line—a nurse-first remote triage model—reduces unnecessary emergency department and urgent care visits. It’s an approach that lowers healthcare costs for both employees and employers and helps minimize readmissions by offering patients clinical support when they need it, including after hours.

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Using Technology and Efficiency to Lessen Burnout

A report from Behavioral Health Tech finds that roughly 75% of healthcare workers may leave the industry by 2025. Professionals report that they spend twice as much time doing manual, EHR-related tasks as they spend with their patients.

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The Potential for Generative AI in Healthcare

With its capability to recognize patterns in data that may be challenging or even impossible for humans to discern, AI shows remarkable promise in identifying patients who are likely to engage in care management effectively.

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