Is Incivility an Underlying Threat to Safety in Obstetrics?

Disruptive behavior? Perhaps these examples do not meet everyone’s threshold. However, few would deny that incivility characterizes these real anecdotal interactions, which occurred in labor and delivery. In 2007, a study of disruptive behavior in labor and delivery units on the West Coast of the United States found that 61% of nurse managers felt that disruptive behavior was currently occurring on their unit (Veltman, 2007).

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PSO Leaders Partner to Improve Patient Care

The Midwest Alliance for Patient Safety (MAPS) and ECRI Institute, two patient safety organization (PSO) leaders, are combining their synergies to help guide the transformation of patient care in Illinois and beyond.

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Studies Show Physician Empathy Increases Patient Satisfaction and Outcomes

Is empathy a core component of “evidence-based medicine”? One prominent researcher and author in the area of empathy in patient care argues that the answer is unequivocally “yes” and says that it can and should be evaluated, taught, and sustained, as studies show a high correlation between patient satisfaction and outcomes with empathy scores. 

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