Sociotechnical Models for Safety in Health IT

Patient safety has been a topic of interest at the annual HIMSS conference for the 10 years that I have attended and probably longer. Safety improvement usually appears on the program and in discussion as the result or at least the goal of technology implementations.

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Patient Engagement Software Aimed at Improving Care Transitions and Patient Satisfaction

Standard Register Healthcare, a leader in managing patient-centric information and communications, announced the introduction of SMARTworks EffectiveResponse, a new solution to engage patients after any type of encounter. The innovative software solution automatically follows-up with patients to assure they are progressing as appropriate and to assess patient satisfaction with their care.

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