New Jersey Makes Hospital at Home a State Program

The Hospital at Home Act, which was passed by the state Legislature and signed by Governor Phil Murphy in September 2023 and enacted into law on January 23, establishes a state Hospital at Home permitting process through the New Jersey Department of Health that is consistent with the Centers for Medicare & Medicaid Services’ Acute Hospital Care at Home Program.

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A New Option to the Crowded ED: Concierge Care

Concierge care programs designed specifically for urgent and emergency care are finding support from consumers who don’t want to wait several hours in an ED, along with primary care providers who don’t want to send their patients there. The service offers a cash-only alternative to the ED and could pull more patients away from hospitals and health systems.

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Mass General Brigham Expands Its Hospital at Home Program

Health system officials have announced that Newton-Wellesley Hospital, Salem Hospital, and Brigham and Women’s Faulkner Hospital will join the Home Hospital program, which was launched by both Massachusetts General Hospital and Brigham and Women’s Hospital in 2016 and consolidated in 2020 when the two hospitals merged.

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The Exec: Technology in Patient Engagement is a Strategy, Not a Crutch

The chief experience officer’s role was once defined as one of service excellence, and the executive was responsible for ensuring that the healthcare organization was delivering top-notch service, according to standards established by the health system. But with the rise of patient-centered care, that role has shifted radically around to focus on the delivery of care and services that meet the patient’s expectations.

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Using AI to Improve Interactions Between Physicians and Patients

Since enabling physicians to use the technology, Cooper reports that 85% of patients found their physician more personable and conversational. Clinicians using DAX have seen a 70% reduction in feelings of burnout and fatigue, as well as up to 50% time saved per patient per clinical note.

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