New Technologies, Ideas Push the Hospital at Home Concept Forward
Hundreds of hospitals across the country have launched an acute care at home program, focused on treating patients at home versus in a hospital bed. Many of those hospitals are following the Acute Hospital Care at Home model developed by the Centers for Medicare & Medicaid Services (CMS), which sets strict guidelines for in-person care to qualify for Medicare reimbursement.
The Exec: Cultural Transformation Key Element of Improving CMS Stars Ranking
To improve the hospital’s CMS stars ranking, NewYork-Presbyterian Queens set a clear vision and the goal of wanting to be a regional center of excellence, says Chief Medical Officer Amir Jaffer, MD, MBA. Jaffer has been CMO of NewYork-Presbyterian Queens since January 2017. He previously served as associate CMO of Rush University Medical Center in Chicago.
Improving Patient Outcomes With Purposefully Designed Patient Engagement Systems
Patients want personalized experiences that address their needs, evaluate their circumstances, and provide better outcomes. As experiences become more customizable in other industries, patients want the same customizability throughout healthcare. Digital transformation is making it possible to support both the patient and clinician experience with an equitable approach.
How to Address Health Equity by Focusing on Patient Experience
One Brooklyn Health is implementing a health equity initiative that focuses on patient experience. Health equity has emerged as one of the pressing issues in healthcare.
2023 Patient Experience Survey Finds Disenchantment with Healthcare System
The survey was conducted by The Harris Poll on behalf of the American Academy of Physician Associates (AAPA). The survey, which features data collected from more than 2,500 adults, was conducted from Feb. 23 to March 9.
Patient Safety Concerns? Take a Look at Intake
A poor patient intake process can have negative consequences for both patients and healthcare providers, including reduced quality of care, increased healthcare costs, patient safety concerns, and reduced patient satisfaction. Further, gathering insufficient information at the time of intake may fail to support a comprehensive care plan, leading to inadequate preparation for care and increased length of stay.
Preparing for the Shift to Care in the Home
Integrated Home Care Services recently released a report finding growing recognition of and interest in healthcare at home. Roughly 80% of respondents stated that they believe this increase in home care utilization is here to stay. But that confidence doesn’t carry over to preparation and performance.
PSQH: The Podcast Episode 76 – The Evolution of Telehealth Services
On episode 76 of PSQH: The Podcast, Gary Hamilton, CEO of InteliChart, talks about the evolution of telehealth services.
Enhancing and Optimizing the Patient’s Experience and Satisfaction Through Virtual Healthcare
When the COVID-19 pandemic ensued, additional stress across the healthcare system exacerbated existing challenges and presented new ones, some of which are still being felt today like staffing shortages, health inequalities, and delayed treatments. These challenges have now intersected with heightened patient expectations regarding their healthcare journey.
After the Pandemic, In-Person Visits Preferred Over Telehealth Visits, Study Finds
The new research article, which was published today by Health Affairs, features survey data collected from 337 primary care physicians and 1,417 patients. The physician survey was conducted from Feb. 12 to May 24, 2021. The patient survey was conducted from April 30 to May 11, 2021.