Who Is the Patient Advocate?

A fast-growing solution is the rise of private patient advocates. The Institute for Healthcare Improvement defines a patient advocate as a “supporter, believer, sponsor, promoter, campaigner, backer, or spokesperson.” This can be a family member or close friend, but it’s increasingly an independent professional who specializes in helping patients and families make sense of their healthcare options.

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PEARR: Treating Abuse and Violence Victims, Step by Step

The Dignity Health system, HEAL Trafficking, and the Pacific Survivor Center teamed up to create a tool that could identify and care for victims/survivors of any form of abuse, neglect, or violence, including human trafficking. Together, they published the PEARR Tool, a suite of procedures to guide providers in providing assistance to possible abuse victims.

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Case Study: Human Trafficking Prevention at Dignity Health

Between 2007 and 2017, the National Human Trafficking Hotline has identified 43,564 human trafficking victims living in the U.S. At least 88% of these victims visit a healthcare provider at least once during their captivity and aren’t recognized as victims, say experts.

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The Devastating Effects of Silence

In an article published July 2018 in BMJ Quality and Safety, researchers found that in a survey of family members of ICU patients, significantly more than half were hesitant to speak up about possible mistakes, mismatched care goals, confusing or conflicting information, or even inadequate hand hygiene.

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