Transforming Patient Care: 5 Nurse Leaders Offer Insight

The changing role of nursing may sound daunting, but nurse leaders don’t have to go it alone. They can rely on their peers to learn best practices in redesigning care delivery. Learning from peers is exactly what took place at the 2018 HealthLeaders CNO Exchange in Charleston, South Carolina, where 35 nursing and patient experience executives gathered in roundtable sessions that addressed transforming patient care and experience.

Read More »

Study: Bullying Linked to Decline in Patient Safety

A majority of the events included verbal abuse and intimidating behavior, and other issues reported were work interference and humiliating and threatening behavior. The events occurred in many areas of care, especially in perioperative care, medical/surgical units, and emergency departments, and were often prompted by procedural errors and complications.

Read More »

Opinion: Uniqueness is Not Unique

  With all the regulatory and reimbursement changes occurring in our industry at an ever-increasing rate, one thing is for certain: Your organization is not unique. When speaking to organizations, I often hear things like, “Well, we don’t have the resources that the university hospital has” from community hospitals and then the university hospitals will … Continued

Read More »

Five Years of Nursing Innovation at Massachusetts General Hospital

Five years ago, PSQH spoke with Jeanette Ives Erickson, RN, DNP, FAAN, about a new and exciting innovation in her hospital, Massachusetts General Hospital (MGH) – an initiative that designated 12 Innovation Units, where a philosophy of relationship-based care and 13 evidence-based interventions could be safely tested. This March, we checked in to see how the initiative has fared.

Read More »