What Healthcare Leaders are Saying About Patient Experience
The need to focus on patient experience never went away. It became a lower priority during the pandemic, when healthcare providers had to address more pressing concerns such as addressing patient surges.
PSQH: The Podcast Episode 93 – Improving the Recruitment and Retention of Nurses
On episode 93 of PSQH: The Podcast, Dr. Hilton Hudson, a cardiothoracic surgeon and CEO of HPC International, talks about the need to improve the recruitment and retention of nurses.
9 Recruitment and Retention Strategies for Physicians and Advanced Practice Providers
Health systems must adopt a multitude of recruitment and retention strategies for physicians and advanced practice providers (APPs), a pair of top clinical leaders at health systems say.
Hospital Leadership’s Crucial Role in Sepsis Surveillance: Success at Phoebe Putney Health System
The leadership team at Phoebe Putney Health System recognized a pressing need to enhance real-time point-of-care adherence to sepsis care protocols and ensure the timely continuity of care for sepsis patients.
The Exec: Hospitals Should Embrace Huddles to Boost Reliability
One method for developing high reliability is through daily tiered huddles that involve staff from the frontlines to top executives. Huddles have been in place at the hospital for several years.
NIOSH Campaign Aims to Help Hospitals Reduce Healthcare Worker Burnout
A new campaign launched by the National Institute for Occupational Health and Safety (NIOSH) provides resources for hospitals to improve policies and practices that will reduce healthcare worker burnout and improve their mental health.
A Roadmap for Cost-Effective Management of Technology Solutions Over the Long Term
Technology investment choices are often challenging because of the lens in which the technology is viewed. Often seen through its end use, the cost of the technology can often overshadow the patient or clinical benefit of the technology. The end-use lens can also cloud how the technology works on a systemic level to improve the patient-family experience and improve patient outcomes.
PSQH: The Podcast Episode 91 – Overcoming Healthcare Staffing and Retention Challenges
On episode 91 of PSQH: The Podcast, Pete Reilly, practice leader and chief sales officer of Hub International’s North American healthcare practice, talks about the challenges facing healthcare staffing and retention.
Biden’s AI Plan Spurs ‘Cautious Optimism’ in Healthcare
Specifically for healthcare, the President is giving the U.S. Health and Human Services (HHS) Department six months to draft a strategy to determine whether AI meets the standards for delivering healthcare, and he asks HHS to create a task force within the year to create a plan for responsible AI use.
The Exec: Cultural Transformation Key Element of Improving CMS Stars Ranking
To improve the hospital’s CMS stars ranking, NewYork-Presbyterian Queens set a clear vision and the goal of wanting to be a regional center of excellence, says Chief Medical Officer Amir Jaffer, MD, MBA. Jaffer has been CMO of NewYork-Presbyterian Queens since January 2017. He previously served as associate CMO of Rush University Medical Center in Chicago.