Update Clinical Communication Strategy, Not Just the BYOD Policy

Step into most healthcare facilities and you will notice that while community physicians are openly using their smartphones, employed clinicians are carrying voice-only phones, multiple pagers, or wearable voice-activated two-way communication devices provided by their employers. Hospitals report that 67% of nurses use their personal smartphones for clinical communications, while 89% of hospitals say they do not allow nurses to use them during their work shift (Spyglass Consulting Group, 2014).

Read More »

Companies Plan to Create Model for System-wide Outcomes Improvement

Allina Health and Health Catalyst have signed a definitive agreement valued at over $100 million to combine technologies, clinical content, and front-line personnel in an unprecedented effort to improve the quality and lower the cost of care for Allina’s patients and to serve as a model for outcomes improvement nationwide.

Read More »

Case Analysis Examines Vulnerabilities in Diagnostic Process

Understanding a problem is prerequisite to fixing it. For a newly released report, CRICO Strategies analyzed more than 4,700 malpractice cases related to diagnosis to determine patterns of error, where problems are most likely to occur, and how to most effectively improve diagnosis.

Read More »

Is Incivility an Underlying Threat to Safety in Obstetrics?

Disruptive behavior? Perhaps these examples do not meet everyone’s threshold. However, few would deny that incivility characterizes these real anecdotal interactions, which occurred in labor and delivery. In 2007, a study of disruptive behavior in labor and delivery units on the West Coast of the United States found that 61% of nurse managers felt that disruptive behavior was currently occurring on their unit (Veltman, 2007).

Read More »