Viewpoint: Let’s Fix One Real Problem with Patient Safety

By Annie Callanan and Frank Mazza, MD

Measurement has proven foundational to advancing individual and collective performance in every business endeavor, vocational pursuit, professional sport, and recreational hobby. People do not always appreciate being measured, and some fear the implication more than others. But every successful advancement over the past century has been aided, and ultimately affirmed, by metrics that authenticate comparative achievement.

Measurements serve as foundational pillars underlying performance in every facet of our lives. They form the basis of compensation structures, bragging rights, passions, and failures. Measurements define individuals for whom they are and how they evolve and progress. A systematic approach to measurement has even permeated 21st-century philanthropy, thanks in no small part to the Bill and Melinda Gates Foundation, which counts deep inroads toward the ultimate elimination of malaria as a victory of actionable assessment (Bill & Melinda Gates Foundation, 2010; What we do, n.d.).

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Patient Safety Experts Highlight Key Concerns for 2016

For many healthcare facilities, a new year means new goals. As we say goodbye to 2015, patient safety experts from around the country share their focus areas for the coming year. Improving EHR systems After spending the last several years implementing, launching, and optimizing a system-wide electronic medical record (EMR) system, Henry Ford Health System … Continued

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CMS Announces Standardized Quality Measures

CMS and America’s Health Insurance Plans (AHIP) released seven quality measures yesterday that aim to reduce the cost of measuring clinical quality while supporting multi-payer alignment on core measures for physician quality programs.  The new measure sets will improve informed consumer decision-making, reduce variability in measure selection, collection burden, and cost, according to CMS. “In … Continued

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PSQH Applies for BPA Worldwide Business Publication Membership

Danvers, MA February 2016 – Patient Safety & Quality Healthcare (www.psqh.com) has applied for business publication membership in BPA Worldwide. The magazine is published by BLR (Danvers, MA). BPA Worldwide will track circulation for Patient Safety & Quality Healthcare (PSQH) based on business/distribution, demographics and geographic coverage. The magazine will have 12 months to complete … Continued

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Patient Safety News Roundup

CMS penalizes 758 hospitals for patient safety infractions The CMS has fined 758 hospitals across the country for high rates of patient safety incidents including infections, sepsis, and hip fractures. More than half of the hospitals that were fined in 2015 also received fines the previous year, according to Kaiser Health News. Hospitals will pay … Continued

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New Tool Simplifies the Process of Patient Safety Improvement

A new tool offers a straightforward approach to improvement A new tool endorsed by the National Patient Safety Foundation aims to streamline patient safety and quality improvement efforts using a simple, evidence-based model. “The Healthcare Adventures Graphic Gameplan for Patient Safety,” released in October 2015, offers a standardized approach both leaders and clinicians can use … Continued

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Study: Poor Communication Leads to Malpractice, Death

Poor communication in healthcare has tangible, measurable effects. A new study released by CRICO Strategies found that communications failures were a factor in 30% of malpractice cases between 2009 to 2013, including 1,744 deaths. The reports estimate that both the deaths and $1.7 billion in malpractice costs could have been avoided with better communication between patients and physicians. 

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Prescriber Training in Medication Management Improves Outcomes, Enhances CMS Quality Metrics

By Gregory A. Hood, MD, MACP; and Lori Dickerson, PharmD, FCCP

Medication management learning-based training helped Quality Independent Physicians (QIP), an accountable care organization (ACO) composed of primary care practices throughout Kentucky and Indiana, decrease hospitalizations across all disease states by 26%. QIP saw a similar drop in admissions for high-risk disease states and a significant reduction in hospital readmissions. The organization’s medication management learning program proved effective in boosting these and other important Centers for Medicare and Medicaid Services (CMS) quality scores, while helping successfully manage key, at-risk patient populations.

With today’s emphasis on healthcare quality, efficiency, and cost-effectiveness, we’re always looking for ways to improve. We needed a focused effort to leverage medications to their maximal benefits, while avoiding difficult and potentially devastating mistakes. Well-researched and timely medication recommendations, a commitment to creating and communicating standardized clinical practice guidelines, and an inclusive atmosphere that encouraged organization-wide clinician buy-in were essential to the program’s results.

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From Medicine to the Cloud: Technology in Healthcare

“Technology in healthcare” is a wide-ranging topic. It incorporates tiny bar-coded labels on medication and room-filling MRI machines and robotic surgery suites. Whether your facility is 10 years or 100 years old, its suites and treatment centers have been subjected to a variety of technical changes on a yearly basis. In older hospitals, keeping the … Continued

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