Press Ganey Introduces Program to Help Provider Organizations Prepare for OAS CAHPS
Press Ganey has announced the launch of its Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Early Adopter Program.
Iatric Systems Accelero Connect Integrates Medical Devices with the EHR
Halifax Regional Medical Center reports streamlined workflows and enhanced patient care after working with Iatric Systems, Inc., a comprehensive healthcare IT integration company, to integrate Welch Allyn and Nihon Kohden medical devices with its electronic health record (EHR) in various hospital areas.
ABQAURP News
The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is pleased to announce our formal alliance and collaboration with the American College of Physician Advisors, Inc. (ACPA).
Editor’s Notebook: Culture, Safety, and Value
Workplace culture—employees’ attitudes toward each other and the work itself, as well as the mission and values of the organization—affects all aspects of performance, including safety for employees, customers, and the community.
Education: Interdisciplinary Education – More than Just Buzzwords?
Three years ago, I traveled across the nation on a whirlwind tour that is the medical school interview process. Among all the facility walk-throughs, lunches with students, and the all-important interviews, one topic continued to show up like medical students at a free lunch: interdisciplinary education.
Special Advertising Section: Infection Control from Top to Bottom
Infection control comes in many different packages these days. Critical care facilities have long noted the importance of hand hygiene and so have the various health standards and safety organizations. Indeed, “hand hygiene continues to be identified by the U.S. Centers for Disease Control and Prevention (CDC) as the single most important and basic intervention to reduce…
Smart Pumps, BCMA, and EMRs: Lessons Learned About Interoperability
It has been more than a decade since a major study at a 725-bed academic medical center found that 67% of 426 in-process intravenous (IV) infusions had one or more discrepancies, including potentially fatal errors such as heparin ordered for 1300 units/hour that was infusing at 200 units/hour, an amiodarone infusion ordered…
New York State Coalition Improves Communication for Care Transitions
The effective transfer of patient care information is essential to a patient’s continuity of care whether conveyed in written documents, verbally, or electronically. Ineffective communication and transfer of patient information has been associated with medical errors, patient harm, and patient dissatisfaction.
Editor’s Notebook: Learning to Work Together
Two articles in this issue are part of an ongoing series about interprofessional and multidisciplinary education in healthcare. Most authors are members of the Institute for Healthcare Improvement’s Open School community (www.ihi.org/openschool), which offers alternative learning opportunities, and online training in quality improvement and patient safety.
Education: Training for Integrated Multidisciplinary Care
As a medical student rotating through outpatient clinics and hospitals in Ohio in 2008, I felt underwhelmed by the initial experience. In both settings, I witnessed employees working incredibly hard with little interdepartmental communication—even when taking care of the same patients.