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On-demand: Communication Deconstructed: 7 Elements of Effective Clinical Communication

Program Date/Time: Thursday, September 14, 2017 at 1:00 p.m. ET/12:00 p.m. CT

Through large-scale data research and in-depth interviews with clinical communication experts and senior healthcare executives, the Experience Innovation Network, part of Vocera, developed a framework for successful clinical communication. The framework includes seven key elements:

1.       Shared purpose

2.       Content and context

3.       Situation and task

4.       Mode

5.       Environment and infrastructure

6.       Personal and interpersonal factors

7.       Policies and guidelines

Register for this webinar to learn from two leaders who are building clinical communication workflows into their efforts to create highly reliable human experiences that enable powerful, positive, and personal human interactions.


  • Marty Scott, MD, MBA, Chief Transformation Officer at Hackensack Meridian Health
  • Sue Murphy, RN, BSN, MS, Chief Experience and Innovation Officer at University of Chicago Medicine
  • Moderator: Liz Boehm, Research Director at the Experience Innovation Network, part of Vocera
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