PSQH: The Podcast Episode 130 – How Behavioral Science Can Improve Communication with Patients
On episode 130 of PSQH: The Podcast, Dr. Chandra Osborn, PhD, MPH, Chief Experience Officer, Adhere Health, talks about using behavioral science to improve communication with patients.
As Chief Experience Officer at AdhereHealth, Dr. Chandra Osborn leverages over 25 years of experience as a behavioral scientist and business leader, specializing in patient engagement, medication adherence, digital personalization and behavior change strategies that drive health and business outcomes. In her role, she integrates behavioral insights into client interactions, and business and product development, to strengthen AdhereHealth solutions, brand credibility, and market impact.
Prior to joining AdhereHealth, Dr. Osborn provided fractional, strategic guidance to global wellness and domestic care management companies. She was previously Chief Behavioral Officer at Lirio and VP of Health and Behavioral Informatics at One Drop, and has held multiple leadership positions at Vanderbilt University Medical Center, developing and evaluating medication adherence solutions. Dr. Osborn has over 180 scientific publications and currently serves as a business advisor for the portfolio companies of Redesign Health and New Enterprise Ventures.
Dr. Osborn holds a bachelor’s degree in both psychology and sociology from California State University, San Marcos, as well as a master’s degree and PhD in social/health psychology, plus a graduate certificate in quantitative methods from the University of Connecticut. In addition, she holds a master’s degree in public health from Northwestern University, where she was also a health services research postdoctoral fellow.
Listen to the episode below: