rL Solutions Releases Update to Its Leading Patient Safety and Feedback Software

Risk MonitorPro® version 4.22 now meets AHRQ data collection requirements.

Toronto, ON, October 22, 2009 — rL Solutions, the leading provider of healthcare quality and safety software, today announced the availability of version 4.22 of its software. Version 4.22 builds on rL Solutions’ track record of client-focused innovation by delivering powerful new functionality that helps healthcare organizations improve patient safety and quality.

“Version 4.22 makes it much easier for our clients to collect and manage adverse events, incident as well as patient feedback,” says Colin Hung, VP of Alliances & Marketing at rL Solutions. “Our clients asked us to give them more fields so that they could collect more information and conform to new emerging standards like the AHRQ Common Formats for PSO reporting. This latest release adds hundreds of new customizable fields along with improved security and performance.”

Some of the exciting new features in Version 4.22 include:


Clients can now choose to implement version 4.22 with the AHRQ Common Formats as the default configuration. Right out of the box, clients are in a position to collect adverse event information in the format that AHRQ recommends. Clients that choose this configuration can now rest assured that submitting information to a Patient Safety Organization (PSO) like ECRI Institute, is now simple.


Clients now have hundreds of new fields that can be customized to suit their unique data collection and information management needs. Patient Advocates can use the fields to collect additional grievance information while Risk Managers can use these fields to streamline the entry of complex events.


Version 4.22 clients now have access to dozens of additional templates from which to build meaningful management-level and operational reports. Clients can run these reports as-is or customize them using the easy-to-use Report Wizards to tailor them to suit their unique needs.

About rL Solutions
rL Solutions provides proven risk management, patient feedback, claims and infection control software to help healthcare organizations improve patient safety and healthcare quality. rL Solutions brings together innovative technologies, stellar client service and a broad ecosystem of partners to give its 600 clients a complete safety and quality solution. With products that are easy to use and easy to implement, rL Solutions is a world leader in the healthcare market. For more information, visit www.rl-solutions.com.