Coronavirus: Tiered Staffing Recommended to Bolster Critical Care

ICU tiered staffing model for COVID-19 pandemic

To address the anticipated shortage of ICU staff during the COVID-19 pandemic, SCCM is proposing that U.S. hospitals adopt a tiered staffing model that integrates experience ICU personnel with reassigned hospital staff members. The integrated ICU personnel would be used to staff non-traditional ICUs created in repurposed hospital spaces such as post-anesthesia care units, Lewis Kaplan, MD, president of SCCM and professor of surgery at the University of Pennsylvania’s Perelman School of Medicine in Philadelphia, told HealthLeaders last week.

An SCCM graphic of the proposed tiered staffing model is not absolute—each hospital will have to determine the best combination of staff members based on available resources, Kaplan says.

“The graphic is a helpful guide to see how you could do things, where you might begin to deploy your resources or education, and what the staffing model could look like. There will be some hospitals that have a different way of looking at their staffing model—there can be several successful approaches that reflect the unique elements of a hospital’s capabilities and staffing,” he says.

In the SCCM graphic, one trained or experienced critical care physician would supervise four ICU teams, with each team providing care to 24 mechanically ventilated COVID-19 patients. Each team would have four tiers:

• At the top tier, each ICU team could be led by an experienced ICU advanced practice practitioner or a reassigned non-ICU physician.
• The second tier would focus on mechanical ventilation and could be staffed by a combination of experienced and reassigned doctors, respiratory therapists, advanced practice practitioners, certified registered nurse anesthetists (CRNAs), and certified anesthesiologist assistants (CAAs).
• The third tier could be staffed by experienced ICU nurses.
• The fourth tier could be staffed by reassigned non-ICU nurses.

Tiered staffing model keys to success

Four actions are necessary for a tiered ICU staffing model to function effectively during the COVID-19 pandemic, Kaplan says.

1. Limiting elective surgeries frees up acute and ICU care beds, staff members, and ventilators. On the staffing front, reducing elective surgeries increases the availability of anesthesiologists, OR nurses, OR technicians, CRNAs, and CAAs. “Anesthesiologists and CRNAs are very good at managing mechanical ventilation and helping to care for people with acute illness,” Kaplan says.

Reducing elective surgeries also increases the availability of ventilators, he says. “OR anesthesia machines are in fact ventilators that happen to have several other features such as delivering anesthetic gases.”

2. Training of non-critical care staff who are reassigned to ICU duty is essential. The training should focus on education for new skills as well as refreshing staff members on any earlier critical care training. “People who are being trained or refreshed in conjunction with staff members who know how to care for patients with acute illness can work together in a repurposed space,” Kaplan says.

3. Combining experienced and inexperienced ICU staff helps ensure an adequate level of care. “When you put people in a space where they don’t typically work, it can be very trying. So, you need to have a partner system where the new ICU is not entirely composed of many people who have never worked in an ICU. … This will ultimately allow inexperienced staff members to have a buddy who can help them, guide them, or provide comfort,” he says.

4. Public health measures limit viral transmission and viral spread, which slows down the rate at which COVID-19 patients present for hospital care. “This is the so-called flattening of the curve,” Kaplan says.