Study: Bullying Linked to Decline in Patient Safety

A majority of the events included verbal abuse and intimidating behavior, and other issues reported were work interference and humiliating and threatening behavior. The events occurred in many areas of care, especially in perioperative care, medical/surgical units, and emergency departments, and were often prompted by procedural errors and complications.

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Opinion: Uniqueness is Not Unique

  With all the regulatory and reimbursement changes occurring in our industry at an ever-increasing rate, one thing is for certain: Your organization is not unique. When speaking to organizations, I often hear things like, “Well, we don’t have the resources that the university hospital has” from community hospitals and then the university hospitals will … Continued

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Using Data Analytics to Change Behavior

The data-analytics application works in conjunction with the smart pump system to create a continuous quality loop to strengthen patient safety, opportunities for improvement, and data-driven insights.

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Five Years of Nursing Innovation at Massachusetts General Hospital

Five years ago, PSQH spoke with Jeanette Ives Erickson, RN, DNP, FAAN, about a new and exciting innovation in her hospital, Massachusetts General Hospital (MGH) – an initiative that designated 12 Innovation Units, where a philosophy of relationship-based care and 13 evidence-based interventions could be safely tested. This March, we checked in to see how the initiative has fared.

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