ThedaCare Selects Phytel to Strengthen Its Patient Engagement Process
ThedaCare Physicians, the clinic division of the ThedaCare healthcare system, has agreed to use Phytel to help the organization manage population health and secure National Committee for Quality Assurance recognition of its patient-centered medical homes. NCQA provides automatic credit to providers who deploy Phytel to meet certain elements of the medical home requirements.
ThedaCare’s employed primary care providers will initially use Phytel’s automated outreach solution to identify and notify patients with gaps in recommended preventive and chronic care. The healthcare system intends to expand its patient engagement solution to all of its 200-plus primary care providers.
The Appleton, Wis.-based healthcare organization views Phytel as a component of its overall strategy for population health management and promoting principles of process redesign. Phytel will be used to supplement ThedaCare’s disease registries and its electronic health record as the organization seeks certification for its patient-centered medical homes, builds its accountable care organization (part of Medicare’s Pioneer ACO program), and completes a five-year transformation of its primary care model.
“Our internal registries and the health maintenance prompts in our EHR have helped us improve the quality of care, as reflected in our high scores in the rankings of the Wisconsin Healthcare Quality Collaborative,” said Jenny Redman Schell, chief operating officer of ThedaCare. “But there are still care gaps we can proactively address with the patients in our community. We do really well in providing appropriate care to the patients who visit their providers regularly. Phytel can help us engage those people we haven’t seen in a long time and allow us to create a more robust approach to population management. We have our internal processes and our EHR, but if we want to really manage our population’s health, we’ll need additional tools like what Phytel offers.”
About Phytel
The premier company empowering physician-led population health improvement, Phytel provides physicians with proven technology to deliver timely, coordinated care to their patients. Phytel’s state-of-the-art registry, which now encompasses more than 25 million patients nationwide, uses evidence-based chronic and preventive care protocols to identify and notify patients due for service, while tracking compliance and measuring quality and financial results. For more information, visit www.phytel.com.
About ThedaCare
ThedaCare™ is a community health system consisting of five hospitals, 22 clinics and related services, and more than 250 affiliated ambulatory care physicians. ThedaCare serves 150,000 patients across nine counties and is the third largest healthcare employer in Wisconsin with approximately 6,100 employees. The organization constantly seeks to improve the quality of its care and the health of its patients. For more information, visit www.ThedaCare.org.