Effective Date: February 1, 2005

Please read the following statement to understand how your personal information will be treated by PSQH.com and Lionheart Publishing, Inc. Note that by using this site and its services you signify your agreement to this Privacy Policy. This Privacy Policy may change from time to time. Changes to this Privacy Policy will become effective when those changes are posted to the site. Your continued use of this site and its services, subsequent to any changes to this Privacy Policy, constitutes your acceptance of the changes. Please review this statement periodically to ensure continuing familiarity with its most current provisions.

Lionheart Publishing, Inc. does not create individual profiles of visitors to the Patient Safety and Quality Healthcare (PSQH) web site. Our server logs only collect aggregate data.

Information collected by PSQH.com and Lionheart Publishing, Inc., is used for internal marketing purposes. PSQH.com and Lionheart Publishing, Inc., may use contact information to alert users of various updates to the site and its services. PSQH.com and Lionheart Publishing, Inc., has business relationships with other organizations that provide additional information to our users. In addition, Lionheart Publishing, Inc., has companies that advertise on PSQH.com or in the printed Patient Safety & Quality Healthcare magazine (collectively, known as our "Business Partners"). Information collected by PSQH.com and Lionheart Publishing, Inc., may be shared with our Business Partners, in the form of general or statistical information, as well as contact information.

If a user wishes to be deleted from our current list of user e-mail addresses, they must send an e-mail stating so using the e-mail address in question to optout@psqh.com. Deletion from our user e-mail list will take affect upon receipt. PSQH.com and Lionheart Publishing, Inc., are not responsible for Business Partners who continue to use addresses that we have deleted from our list.

SECURITY

Lionheart Publishing conducts e-commerce using a secure server running RCE-128 encryption via a SSL certificate issued by Thawte Consulting (Pty) Ltd (http://www.thawte.com).