A new, secure text messaging service called athenaText® is fully integrated with athenahealth's cloud-based electronic health record (EHR) platform and accessible through the standalone athenaText and Epocrates mobile apps.
AthenaText is available at no cost to more than one million healthcare professionals on the athenahealth network, including every athenaClincials® EHR and Epocrates user. Additionally, healthcare professionals in the U.S. can now join the athenahealth network by accessing athenaText for free via mobile.
"We designed athenaText so doctors and staff can communicate with each other wherever and whenever they need on a unified, easy-to-use platform," said Abbe Don, vice president of strategic design at athenahealth.
Earlier this year, Annapolis Internal Medicine in Maryland started using athenaText to improve communication. "For years, we played phone tag," said Dr. Kevin Groszkowski of Annapolis Internal Medicine. "Now our entire care team is communicating effectively and securely on one, fully-integrated system. For example, the front desk alerts medical assistants via text when patients arrive to pick up prescriptions, while the billing team keeps us docs on task with text reminders to fill out patient charges. But the biggest benefit is being able to respond immediately to clinical questions from our nurse practitioners—whether I'm in or out of the office. What I love is that the care isn't slowed down because I missed a call or email, and patients aren't kept waiting. AthenaText keeps the care cycle moving forward, saving us valuable time while improving patient care."
Whether using athenaText via web-based athenaClinicals, a mobile phone, or Apple Watch™, providers can leverage the power of athenahealth's new text messaging service. AthenaText is available in the Epocrates mobile app or from the Apple App Store(SM)or Google Play™ store.
A Dialogue on Improving Patient Experience throughout the Continuum of Care: A New Report From the Beryl Institute
The Beryl Institute has released a white paper that explores the focus on patient, resident, and family experience in various healthcare settings. A Dialogue on Improving Patient Experience throughout the Continuum of Care provides insight from healthcare leaders and reinforces the importance of patient experience.
The paper shares a community dialogue held at The Beryl Institute’s Patient Experience Conference 2015, where a panel of respected healthcare professionals engaged in discussion on practice across the continuum, including the voice of patients and families and sharing practices and new ideas to improve experience at all touch points. The panel represented perspectives from physician practice, acute care, and long-term care settings.
Leaders contributing to the discussion included:
• Dr. Larry Brown, medical director, Alegent Creighton Clinic
• Audrey Weiner, president and CEO, Jewish Home Lifecare
• Dan Wolterman, president and CEO, Memorial Hermann Health System
Core themes focused on culture, people, and communication. Panelists reinforced the need for strong leadership and organizational catalysts, the recognition that engagement is important, stories are powerful tools, and the voices of patients and families must be listened to and acted upon.
The white paper is free to members of The Beryl Institute and $29.95 for non-members. To download the paper, visit http://www.theberylinstitute.org/?page=PUBLICATIONS.
Press Ganey has announced the launch of its Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) Early Adopter Program.
CareSage is a new predictive analytics engine from Royal Philips that enables health systems to better monitor and care for elderly patients by combining actionable insights with wearable devices and monitoring.
Hospitals across the country use nurse and leadership rounding to improve the quality of care and overall patient experience. To support their efforts, Skylight® Healthcare Systems, developer of a comprehensive patient engagement platform, has released Skylight Interactive Rounding.
Vocera Communications, Inc., a provider of real-time, intelligent communication solutions for mission-critical healthcare environments, has announced the Vocera app for Apple Watch.
STANLEY Healthcare, the KLAS Category Leader for Real-Time Location Systems (RTLS), will showcase MobileView Analytics, the visual business intelligence platform for its AeroScout Real-Time Location System (RTLS) solutions, at HIMSS 2015.
The American Hospital Association (AHA) has awarded its exclusive endorsement to Vestex® Active Barrier protective healthcare apparel. The endorsement is based on an extensive due diligence process that assessed Vestex’s ability to protect healthcare workers and reduce the bacteria on clothing that contribute to the risk of healthcare-acquired infections (HAI’s) in patients and hospital staff.
Vocera Communications, Inc., a provider of intelligent, real-time communication and collaboration solutions for mission-critical mobile environments, will provide a cloud-based secure text messaging solution as a benefit to all of its U.S. healthcare customers, at no additional cost, for use by any of their affiliated healthcare providers.
A study published in the November issue of the American Journal of Infection Control recently confirmed the effectiveness of new technology in reducing the number of hospital surface bacteria by more than 99 percent at least eight weeks after initial application.
Nebraska Methodist Hospital has chosen X-STATIC® Antimicrobial Technology to elevate its standard of care for fabrics in the healthcare environment.