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May-June 2009
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Leadership Practices to Advance Patient Safety By Jane Durney Crowley, BSN, MHA and Jana B. Deen, BSN, JD Historically, the medical community has accepted that a certain amount
of unintended injury and error will occur because of the complex nature
of medicine and variation in patients. The executive team of a large
multi-state health system knew it had to change that mindset among
leaders and healthcare providers in its 32 hospitals.
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Patient Safety Organizations: Building a Safer Healthcare System By William Minogue, MD; Inga Adams-Pizarro, MHS; and Patty Montone Charvat The
surge of voluntary regional and national initiatives to improve patient
safety demonstrates the momentum building to unite the healthcare
community. Recently, the Institute for Healthcare Improvement's 100,000
and 5 Million Lives Campaigns enrolled thousands of hospitals in a
concerted effort targeting patient safety. Regionally, states such as
Maryland have established networks to encourage peer-to-peer
collaboration and learning. Now, the federal government has set the
groundwork for a national network of organizations working to reduce
harm to patients. |
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By Marilyn Macdonald, RN, PhD Talking
about the hospitalized patient's role in medication safety may suggest
shifting responsibility away from the provider, but that is not my
intent. This dialogue is intended to foster the development of
approaches to care that lead to partnering with patients in care
delivery and in sharing responsibility. A decade ago, a survey by the
Canadian Institute for Health Information found that Canadians give
high priority to enhanced information regarding health. Martin's survey
(2002) of patient views on the patient-provider relationship found that
more than 50% of patients believe they have primary responsibility for
decisions regarding their health; an additional 35.6% expect to share
decision-making with their healthcare providers. |
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Continuous Pulse Oximetry Monitoring in the Inpatient Population By Josh Pyke, BE; Klaus Christoffersen, PhD; Jean
Avery, MBA, BSN; George T. Blike, MD; Susan P. McGrath, PhD; and Nancy
Karon, RN, BSN, ONC John Smith is admitted late Monday
afternoon to the post-surgical ward after a total knee replacement.
John is overweight, though not morbidly obese, and has an undeclared
history of snoring. He wakes up at 5:30 Tuesday morning with
considerable pain; over the next hour he exhausts the opiate supply in
his PCA pump, and his nurse inserts a new syringe before her shift ends
at 7 a.m. It will be more than 45 minutes before John is next checked
by the nurse starting his day shift — plenty of time for John's high
dosage of opiate analgesics, exacerbated by his undiagnosed sleep
apnea, to send him dangerously deep into respiratory depression. |
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Editor's Notebook
Define the Relationship
By Susan Carr
My 20-something friend
Colby observed recently that her younger brother unwittingly scares
away girlfriends by jumping too quickly to the "define the
relationship" conversation. I thought of Colby at a conference I
attended in April, where the topic of changing roles for physicians and
patients infused all proceedings. Rather than scaring people away,
interest in "defining the relationship" packed the house. |
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AHRQ
Re-engineered Hospital Discharge Process Lowers Re-admissions, Reduces Costs
By Carolyn M. Clancy, MD
As the number of days
that patients spend in the hospital continues to drop, the need for
thoroughly planned and clearly explained post-hospital care has risen
dramatically.
In 2006, the average hospital stay for patients of
all ages was 4.8 days, compared with 7.5 days in 1980, according to
government statistics (National Center for Health Statistics, 2007).
The drop in hospital days has been even more dramatic for patients 65
years and older....
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Engaging Physicians in Change
A Dashboard for Medical Staff Goals
By Barbara B. Loeb, MD, MBA, CPE
The medical staff
organization traditionally focuses on credentialing and peer review,
primarily addressing physicians' individual skills, qualifications, and
practice patterns. Promoting quality and safety in healthcare today
requires a break from this narrow focus into a more global view of
processes and systems that are the significant determinants of
outcomes. With this transformation, the physicians' role in patient
care is in transition. |
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Decision Support
Sure-Footed Steps toward Clinical Process Improvement
By Jamie Kelly
The information
technology (IT) plan in most hospitals is beginning to look like the
wish list of your average American teenager — software, PDAs, wireless
infrastructure. Healthcare is amidst a revolutionary game of catch-up
when it comes to applying information technology to the business of
patient care. |
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ASQ Healthcare Division Newsletter |
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Health IT & Quality
Is It Time to Play NICE?
By Barry P. Chaiken, MD, FHIMSS
The American
Reinvestment and Recovery Act 2009 (ARRA) earmarks more than $800
million toward research on comparative effectiveness of medical
treatments. In addition, more than $700 million is directed to the
Agency for Healthcare Research and Quality, a research institution with
a long history of evaluating effectiveness of treatments. With
healthcare reform at the top of the agenda for the 111th Congress and
the Obama administration, will a NICE-like entity be part of the reform
package? |
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Human Factors
Home Medical Equipment Rentals and Instructions for Use
By William A. Hyman, ScD, PE
Home use of medical
equipment continues to grow, including both equipment expressly
designed for the lay user and equipment adopted for home use but where
the layman may not be the original intended user. Some of this
equipment is rented to the home user directly and some through the
insurer. Because of the increase in home use, there has been increasing
attention to the design of this equipment with respect to its usability
by non-professional users. |
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Language Services Hundreds of Tongues:
Patient Care in Any Language and How to Budget for It
By Nataly Kelly
The demand for
telephone interpreting (TI) services — and on-demand interpretation
(ODI) in general — begins the moment a person enters a new language
setting and cannot adequately communicate without outside support.
Whether it is a patient trying to schedule an appointment with a doctor
or an automobile accident victim dialing 9-1-1, interpreting services
are critical to society, business, and government. As new arrivals pour
into the United States, the influx of new languages fuels the demand
for interpreting services. |
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ABQAURP News
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