Features Improving IV Catheter Care to Safeguard Against Deadly Infections By Denise Macklin, BSN, RNC, and Cynthia Chernecky, PhD, RN, AOCN, FAAN Look-Alike Drug Name Errors Is Enhanced Lettering the Answer? By William N. Kelly, PharmD, FISPE; Matthew Grissinger, RPh, FISMP, FASCP; and Marjorie Shaw Phillips, MS, RPh, FASHP Patient Safety Top of Mind for Medical Center and Design Team By Julie Stromberg RN, MS, CEN, and Linda Mahle, AIA First, Protect the Patient from Harm By Barbara Duffy, RN, BS Ed, MPH, CPHQ, LHRM Patient Safety on the Fly Technology and Teamwork By Ryan Dale, MSN, RN, CFRN, EMT-P

Columns
Editor's Notebook
No Easy Answers
By Susan Carr

Health IT & Quality
Is “Meaningful Use” Meaningful?
By Barry P. Chaiken, MD, FHIMSS

Q&A
Quality, Safety, and Medical Tourism

Consumers as Partners
Empowering Patients and Families to Call for Rapid Response
By Inga Adams-Pizarro, MHS; Tennille D. Daniels, MPH; and Patty Montone Charvat

ED Decompression
Combating Emergency Department Overcrowding with Creative and Flexible Planning
By Marvin Ellison (Van) Haygood, Jr. RN, MSN, NE-BC

Departments

Conference Calendar

ABQAURP News

ASQ Healthcare Division News