Posted December 7, 2006
Patient Safety and Quality Healthcare: Product News
Spyglass Studies the Current State of Mobile Communications Adoption by Clinicians
Sixty-seven percent of clinicians interviewed carry multiple mobile communications devices
Menlo Park, CA, Nov. 6, 2006 — Spyglass Consulting Group, a market intelligence firm and consultancy, today announced the results of a comprehensive end-user market study focused on the current state of mobile communications adoption by clinicians across the United States. Spyglass conducted more than 100 in-depth telephone interviews with physicians and nurses working in inpatient and outpatient environments nationwide to better understand how mobile communications solutions could be used to improve clinician mobility and responsiveness, enhance patient safety and reduce communications costs.
Ideal Mobile Communications Device
Clinicians are experimenting with a wide variety of different mobile devices including pagers, cell phones, smartphones and VoIP phones to improve their mobility and responsiveness, and enhance patient safety. Each device has its own set of strengths and weaknesses that depend upon work environment, job responsibilities and personal preferences.
Cliniciains Lack Tools to Filter, Manage, and Prioritize Communications
Clinicians interviewed lack tools to filter, manage and prioritize communications to/from colleagues and patients. Clinicians create artificial barriers to prevent unnecessary interruptions and tend to prioritize communications based on whom they know.
Clinicians Lack Standardized Processes to Collaborate with Colleagues
Clinicians interviewed are having difficulties communicating with colleagues due to a dependency on paper-based workflows and a lack of standardized tools and processes to collaborate with colleagues across the continuum of care.
Clinicians Have Limited Time to Spend with Patients
Clinicians interviewed are having difficulties communicating with patients because clinicians are overworked and have limited time to spend with their patients.
Spyglass' most recent report, Healthcare Without Bounds: Trends in Mobile Communications, presents the findings of an end-user market study focused on the current state of mobile communications adoption by clinicians across the United States. The report uncovers strong opinions regarding the market opportunities and challenges for adopting mobile solutions to improve clinician mobility and responsiveness, enhance patient safety and reduce communications costs.
The content for Trends in Mobile Communications was derived from more than 100 in-depth interviews with physicians and nurses working in inpatient and outpatient environments nationwide. Clinicians interviewed were technically competent and representative of a broad range of medical specialties and institution sizes.
The telephone interviews were conducted over a four-month period beginning July 2006. The purpose of the interviews was to identify the needs and requirements for mobile communications solutions through discussions about:
- existing workflow inefficiencies in communicating with colleagues and patients,
- current usage models for mobile communications devices and solutions, and
- barriers for widespread mobile communications adoption.
The Trends in Mobile Communications report is targeted at:
- software and hardware vendors, systems integrators and management consulting groups who are selling hardware, applications and services into the healthcare industry,
- healthcare administrators and IT executives who are making strategic decisions to fund clinical information technology solutions,
- clinicians who are involved in informatics and clinical system evaluation and selection, and
- investment banking and private equity investors.
The complete market study Healthcare Without Bounds: Trends in Mobile Communications, is available from Spyglass Consulting Group Web site: http://www.spyglass-consulting.com.
|
