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Patient Safety and Quality Healthcare
Posted April 13, 2006

Patient Safety and Quality Healthcare: New Products

JCAHO debuts new Website

The Joint Commission on Accreditation of Healthcare Organizations launched its redesigned website, www.jointcommission.org, featuring 'one-click navigation' that means consumers and health care organizations can tap into the latest information on health care quality and safety. The retooled site uses advanced behind-the-scenes technologies that enable users to more easily and quickly find the information that they want.

"These enhancements make the Joint Commission website even more accessible to those health care organizations and professionals who depend upon it to improve health care quality and safety, as well as consumers who need information to make smart decisions about their health care," says Charles A. Mowll, FACHE, executive vice president, Business Development, Government and External Relations, Joint Commission.

The redesign of the site was planned with the users in mind and extensive user feedback helped to shape the enhancements. Key features include: primary navigation tabs that remain on the site no matter where the user goes within the site. The tabs have drop-down menus for easy, one-click navigation; "breadcrumb" trail navigation that shows the user how the user got to each page; a "search" box on each page for easy, site-wide searches; and printer-friendly links for all main content pages.

There are also new sections on the website that focus on specific audiences, including the general public, physicians and nurses, and a Library section with newsletter, publication, education and video resources links about the Joint Commission and the accreditation process.

Approximately 150,000 people each month use the site regularly to find information about more than 15,000 accredited hospitals, home health agencies, health care clinics, and other health care organizations though Quality Check. Quality Check provides details about an organization's accreditation status, efforts to prevent medical mistakes by complying with National Patient Safety Goals, and comparative information about how hospitals comply with National Quality Improvement Goals that standardize recognized, effective treatments such as giving heart attack patients aspirin within a specified timeframe.

The Joint Commission website also provides health care professionals with information about common safety challenges, as well as information about the Joint Commission's standards and survey processes that lead to improved patient outcomes.

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