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Patient Safety and Quality Healthcare
Posted March 25, 2008

Patient Safety and Quality Healthcare: Business News

Middlesex Professional Services physicians rewarded for improved quality of care using DocSite's Registry with Decision Support

Physicians exceeded outcomes performance goals 93% of time.

Raleigh, NC, February 28, 2008 — DocSite®, a leading provider of Web-based patient registries and point-of-care decision support to the healthcare market, today announced that Middlesex Professional Services, Inc. (MPS), an independent physician association in Middletown, Connecticut, successfully used DocSite's Registry with Decision Support™ (www.docsite.com/registry) to improve patient outcomes and enhance physician reimbursement for delivering quality care under a pay-for-performance program. Notably, MPS did not use electronic medical record technology at all, preferring instead to rely on the guideline-based decision support standards built into the DocSite Registry to guide treatment at the point-of-care. DocSite organizes relevant clinical information from the patient record and highlights elements that are out of range or activities/procedures that are due into a single graphical view.

In 2006, MPS primary care physicians in eight separate practices implemented DocSite's Web-based registry and point-of-care decision support tools, and used them with patients enrolled in the Anthem Quality Insights (AQI) Clinical Quality Improvement Program. AQI, which is sponsored by Anthem Blue Cross and Blue Shield, focuses on improving process and outcomes measures for patients with specific chronic illnesses, promoting preventive activities and using technology to achieve these goals. MPS physicians met or exceeded AQI baseline process and outcomes measures 100% of the time (98 of 98) and exceeded or met goal process and outcomes measures 93% of the time (91 of 98). In addition, each participating MPS physician reported increases in their annual income ranging from $6,000 to $10,000.

Douglas Arnold, executive director, MPS, said, "DocSite is an inexpensive, easy-to-use means of presenting guideline-driven clinical data at the point-of-care where it can help our physicians the most. MPS centralizes data entry, ensuring our physicians and staff can focus on their patients without additional administrative burden. Equally important, MPS physicians made a minimal investment in technology to achieve these results and suffered few disruptions in their practice workflow. Conservatively speaking, MPS physicians achieved a return on investment exceeding 700% in just the first year."

DocSite CEO and founder John Haughton, MD, MS, said, "MPS' experience proves the validity of the philosophy behind DocSite: Effective, easy-to-use tools that save time and enhance quality of patient care without disrupting the physician-patient relationship. DocSite allows physicians to adopt health technology in a rational, benefits-driven manner, offering immediate clinical value in the treatment room with or without a computer. Moreover, technology — and the population data it creates as a byproduct of improved care — gives physicians a tangible means to demonstrate increased quality of care and benefit financially from pay-for-performance programs. We find that a positive experience with DocSite's Registry with Decision Support is just the beginning for physicians. Most go on to incorporate other DocSite tools into their practice."


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